Appliances Discussion Board

sears powermate

jfur2 — Sat, 11 Feb 2012 17:16:46 GMT

My sears powermate loses power when I pull back on the vacuum. The belt is fine and there is nothing on the roller bar...I cleaned it but the power drains down when I pull back on it. It is self propelled but it doesn't seem to be working properly. Any suggestions?

Kenmore 9601 Electric Range

SearsCares-Scott — Sat, 11 Feb 2012 15:30:02 GMT

Hi jman24,

We sincerely apologize for the difficulty and concern your stove has been causing. There's no question that a situation like this would certainly be upsetting and cause for alarm. We'd like to connect you with one of our corporate case managers so we can help look into this and get to the bottom of the problem. Please send us an email to smadvisor@searshc.com to the attention of Scott containing your screen name used here (jman24) & your contact information (preferably a phone number).

Thank you,

Scott J.

MySears Community Moderator

Kenmore Electric Range broiler won't shut off

kycaponi — Sat, 11 Feb 2012 14:11:51 GMT

File a report with the US Consumer Producy Safety Commission at www.saferproducts.gov I I am shocked to find the number of people that this has happened to and the product has not been recalled. I shudder at the thought of what could have happend to each of us had we not noticed this in time.

Kenmore Range oven won't turn off

kycaponi — Sat, 11 Feb 2012 14:10:12 GMT

File a repor twith the US Consumer Producy Safety Commission at www.saferproducts.gov This happened to me last night and am totally shocked to find the number of people that this has happened to and the product has not been recalled. I shudder at the thought of what could have happend to each of us had we not noticed this in time. See posts on this site. http://www.mysears.com/Appliances/topics/Kenmore-Electric-Range-broiler-won-t-shut-off/posts?page=1 http://www.mysears.com/Appliances/topics/Kenmore-stove-oven-broil-will-not-turn-off/posts http://www.mysears.com/Ranges--3970/topics/Kenmore-Oven-Model-790-953-213-300-Oven-Wont-Shut-Off/posts http://www.mysears.com/Appliances/topics/Kenmore-Range-oven-won-t-turn-off/posts

Kenmore stove & oven broil will not turn off

kycaponi — Sat, 11 Feb 2012 14:01:34 GMT

This happened to me last night. Broiler would not shut off. I emailed you also. Very, very concerning since I'm finding more and more posts about this.

Kenmore 9601 Electric Range

jman24 — Sat, 11 Feb 2012 00:26:06 GMT

I began having issues with my stove about 2 weeks ago. I partially burned our dinner. I began with it on "HI" and later turned it down to about 4-5. After a minute I realized it was still boiling so I pulled the pan off and it was still on "HI" even though I turned it down. So, I turned it completely off and nothing changed. The burner was still stuck on HI. I thought it was just a fluke but now it has happened several times. This is VERY unsafe and a HIGH fire potential. So, I got online to find out how long the warranty lasted. When I searched for the stove a bunch or recall information came up for Kenmore stoves explaining the same issues I was having. One website gave me a phone number to call. I was quickly told that my model wasn't in the group of recalls! IS ANYONE ELSE HAVING THE EXACT PROBLEM?? Sears needs to manup and admit their stoves have problems and fix anyone's stove that is having the same problem.

Kenmore Electric Range broiler won't shut off

kycaponi — Sat, 11 Feb 2012 00:15:06 GMT

Just happened to me. I did a web search and can across these posts. I'm glad I noticed this before leaving my home. What a disaster to have a house fire and lose my pets. I just emailed Sears at the email address listed above but feel compelled to report this to some consumer bureau for safety issues.

major appliances

RazzyBluCru — Thu, 09 Feb 2012 23:47:16 GMT

So what happened with the dishwasher? Why was it so terrible?

Stacked Laundry by Sears kenmore

mespenschi — Thu, 09 Feb 2012 13:17:36 GMT

I got front off and removed pipe. Did have wetvac and got all the water and found out pipe was plugged. Cleaned it out and now it works like new again. Thanks for the help. Bob

Stacked Laundry by Sears kenmore

inquisitivemind — Thu, 09 Feb 2012 06:49:32 GMT

There will be quite a bit of water left in the system. BE PREPARED to deal with this when removing pipes on the pump etc. I use a Wetvac to suck out the water prior to starting work on these. Just insert the suction hose of the Wetvac into the end of the waste discharge pipe and close the area between the two with your hand. This will not work if the discharge system is totally blocked but will, albeit slowly, if there is any flow at all.

Stacked Laundry by Sears kenmore

terryf — Thu, 09 Feb 2012 04:28:28 GMT

There are two phillips head screws down by the floor on the front service panel. Remove thos screws and then pull down on the panel about 1/4 on an inch then the tabs will come out of the slots and let you remove the panel. If the Washer is too close to the floor the tabs may not move enough to slip out. then you will need to put a small piece of a 2X4 to raise the front of the unit off the floor.

Whirlpool Duet dryer not heating

terryf — Thu, 09 Feb 2012 04:21:58 GMT

Is it Gas or Electric. some times the gas valve will operate fine for a few cycles then stop working the glow bar will get red hot but the valve will not open to feed the gas. there are two coils on the valve and one is could be intermitent. After electricity flows through one of the solenoids the winding will seperate and the gas valve will no longer work, unless the Dryer sits for several hours then it will heat again. If that is what is happening you can just replace both solenoids. they should come in a kit of two.

Product Delivery

JulieK — Thu, 09 Feb 2012 02:27:43 GMT

You may want to give 1-800-4-MY-HOME a call, rspratt! They will be able to let you know more details on your appliance delivery.

Product Delivery

rspratt — Wed, 08 Feb 2012 22:39:33 GMT

We recently purchased gas range, a washer and a dryer. Will someone call us to let us know when we can have them delivered??

major appliances

SearsCares-Tim — Wed, 08 Feb 2012 20:41:53 GMT

Hi 1sky19,

I'm sorry to hear that you're unhappy with your dishwasher. If it is still under the manufacturers warranty or covered by a Sears protection agreement, there are several options that are available to you. Regardless, we value you as a customer and we'd appreciate the opportunity to speak to you further about this issue. Please send an email with your contact information (preferably a phone number) to SMAdvisor@searshc.com. Please include your screen name (1sky19) for reference to your issue and please send to my attention.

Thanks,

Tim H.

MySears Community Moderator

major appliances

JulieK — Wed, 08 Feb 2012 20:25:49 GMT

Hi, 1sky19! I am sorry to hear this about your dishwasher. Is it not working properly?

We purchased a new dishwasher about 3 years ago, and it was the first new dishwasher I had owned, well, ever. We were using regular dishwashing detergent and it just wasn't cleaning out dishes well at all-I was so disappointed!.

We switched to a powerball detergent that included the rinse in the individual capsule. It made all of the difference and our dishes come out super clean since we made the switch. Don't know if that is the problem you are having, or if you have tried that, but wanted to offer up the suggestion!

major appliances

1sky19 — Wed, 08 Feb 2012 20:02:49 GMT

"Satisfaction guaranteed or your money back"? Not at Sears. They sold me a dishwasher that is terrible. It was supposed to be the best, but it isn't. Sears doesn't care. All they want is your money. I will never shop there again and I'll tell everyone I know.

Stacked Laundry by Sears kenmore

RazzyBluCru — Tue, 07 Feb 2012 22:52:44 GMT

Model #? managemylife.com will have the manual if you'd like that. I can't tell you off the top of my head much though, apologies.

Stacked Laundry by Sears kenmore

mespenschi — Tue, 07 Feb 2012 18:51:11 GMT

I have a Sears kenmore stacked laundry system. How do you access drain pump. Washer is leaking but not at any of external hoses.

Whirlpool Duet dryer not heating

BigMike4511 — Tue, 07 Feb 2012 14:29:51 GMT

Terry,

It will heat when first started, but apparently at some point in the cycle the heat stops and the drum just turns with no heat.