Why does this seem like an "I hate Sears" message board?

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Your Reply to thelatchkeykid

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 thelatchkeykid said&hellip;
 
 Being fairly new to the Sears message boards, I have been jumping around from thread to thread and have noticed alot of helpful posts and alot of Sears bashing posts. Why all the Sears bashing? Sure, sometimes you purchase a &quot;lemon&quot; and sometimes it is operator error and sometimes you get good customer service and vice versa. I am starting to think that people have unrealistic expectations, especially when it comes to appliances. They seem to think that because their old washer/dryer lasted 20 years, that their new set should last the same amount. Guess what...it probably won't. I even got the Sears salesperson to admit that our new Oasis set will not last that long. You do have to remember that there used to be alot of people who, for years, fixed broken washers, broken televisions, etc, so broken appliances are nothing new. You have to have realistic expectations that mechanical devices WILL fail at some point. Nothing is perfect, no matter how much you think it should be. There is no such thing as an appliance that will not fail.
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