can someone from sears/kamrt explain to me

You are right it makes no sense from a RONA standpoint but perhaps the goods are ordered,are import items and  no room in the Warehouse so the goods are pushed to the stores to make room for other goods. If Sears did not buy down on product this year and committed for goods from overseas last year and had the orders placed then there is probably a overstock in the DC of sesonable goods since the economy is much slower this year than last year at this time.

I am not sure how Sears procecurement system works being an outsider or what these items you mentioned are. Are the basic items or are they seasonable. items?Perhaps if the overstock is large enough then you may be able to get a Warehouse return if Sears does this.

No... Sears is just a wasteful company, God forbid that they try to do something right and do something to save planet from waste 

Based on what I was told Sears has no control over what their vendors sends them or what they send them

ok i musta missed a day in  acronym class what the heck is RONA?

well one of the big problems ive seen is we have 5 of soemthing on hand they send in another  20 for a sale well  6 sell so now were left with say 19 left sitting there gathering dust and now the next time that items on sale again they ship in 20 more even the most primitive POS system should beable to tell that  if 6 sold last time 39 of them arent going to sell this time.

Perhaps the purchsing agent for Sears or whoever is ordering from your system needs to be "taken to task' or refreshed, or let go. The law of supply and demand prevails, I think your company is dealing in the Dark Ages when it comes to invenotry managment & logistics, its not the 70's/80's anymore, by far, your main competitors are way ahead of your company. No wonder your overhead is out-of control & killing your stores,resulting in blaimng/undue pressure of your sales/associates for obvious errors of the procurment of "others' in charge who are full time people somewhere within your organization.

An MS Excel spreadsheet may help

A case in point - you should not run out of vacuum bags of a popular Kenmore canister model nor should you put the burden of apology on the employee who is trying to please and help the client. runing abck to the back room only to find many other bags which of seldom sold but not popular ones. Yep time to shake your head and wonder.    Those who ask questions about this get a dumbfounded look, a shoulder shrug, or a comment 'thats the way it is" so why should the part timer associate care-hence the reason that sales decline, regular staff turnover, store closures & moral goes South.

excel?? hell a pad and pencil would be a massive upgrade to the system

MisledCustomer said…

No... Sears is just a wasteful company, God forbid that they try to do something right and do something to save planet from waste 

Based on what I was told Sears has no control over what their vendors sends them or what they send them

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Those statements mean only one thing ... CE93 ... is that you?

thatmanguy said…

MisledCustomer said…

No... Sears is just a wasteful company, God forbid that they try to do something right and do something to save planet from waste 

Based on what I was told Sears has no control over what their vendors sends them or what they send them

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Those statements mean only one thing ... CE93 ... is that you?

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no no CE93 was a butt kisser this is optiplex

Funny, at our low volume Kmart store #9600, we tend to have the opposite problem i.e none of the most popular items in stock.  I think that the suits at Sears think that we are such a low volume store that we will not sell the items.  However, I cannot even begin to start to explain how many times that I have had to tell customers that we are out of items in the ad because they only sent us 1 or two of them.  Granted, we can call other stores in our district and have them shipped, however this is costly and very wasteful in my opinion.  For example, when they put a camera on sale they only send 1 or 2 of them when we could have sold 8 of them.  Granted, we are a small town 100 miles from 2  large metropolitioan centers, but people still tend to shop locally 1st.  If we are out of the item where do people go? Well theres a bright shiny new Spralwalmart next to use who will match our prices and also have the items in stock and empolyyes to help them. Will the disgruntled customers be back next time?  I don't think so.  Suits are you listening? No product in stock=no sales=sales declines=loss of customer. Also no help on the floor=lost sales= mad cusstomers=frustrated employees=sales declines=loss of customer. Simple metrics if you ask me.  But this company doesn't get it and is more focused on the metric of smart plans, sears cards, etc and not the employee or the customer satisfaction.

i must have left that out of my rant earlier where we have 20 of one thing were out of other more popular things

Sears seems to be using both a merchandise PUSH Inventory Control System and a new PULL System for more fluctuating demand items.

I know some truck deliveries have their inventories go from the truck to receiving, directly to the floor, where we eagerly fill up empty (or near empty) hooks and shelves.

Other deliveries, like clothing come in huge bulk and require a good deal of processing to find space to be put on the racks for Customers to buy.

Both systems have their places.

I'm just greatful the tool department has very few empty hooks and only a small amount of overstock.

As for "green" the cardboard is separated and crushed. The plastic from the clothing is collected and goes through special crushing runs. And, the coat-hangers are recycled, too.

Oh! OH!  I use a pad and pencil to search for missing items from the hooks (line trimmer line and spools) on the display floor to the store's warehouse.

Works real good. No need to check out a SNC and printer. AND, no need for "fresh batteries" - priceless.

We do use the higher tech stuff for ORDERING items that are truly out of stock (or running low).

since none of what you said was actually helpfull in explainging what i was asking could you atleast tell me what the push and pull systems are

A lot of this is different on a store to store basis, a lot of stores will a ton of overstock is usually out of touch of what will and wont sell. In my department we are sent replenishments but if there is something that we know is a hot seller or needs to be instock over another we prioritize getting that item in. Its a problem when you get stuff you dont need and have nothing of what you do need.

Push: You are given X quantity of an item, no matter what, without asking for it.

Pull: You request X quantity of an item that's out of stock, and you are sent X quantity (or less, if they're not feeling generous).

Clothing is a push system, because they're just going to send whatever they're going to send. Tools is a pull system, because you use the SNC (Sears Network Communicator) to "pull" a quantity of something from the distribution center to the store.

I hope that makes sense.

Return On Net Assets

All the merchandise that retailer carry have a carring cost. If one can reduce their average stock on hand then the carrying cost or interest  charges decreases. One;s profit line then rises some.

Can managers still buy the COS < CHECK OFF SHEETS> at 9600.

This is what we use to buy our ad goods from if the system is still around?

Perhaps you can get a DC return of excess inventory. This may  open up your store Purchase Allowance if they use a purchase system to estimate out what $s you need on hand and on order to maintain your goods and store sales.

I also use to be a buyer and a buyer has a monthly purchase allowance of goods he/she can send to stores base off of sales/forecasted sales/ and stock on hand, Not sure if Sears or Kmart still uses/uses this tool or not? If a buyer is to heavy of goods in the field, their boss may curtail some goods to the stores until the stores Stock On Hand drops some.

One has to buy around their overstocks

Do the DMs still get involved with the merchandising of the stores?

If so perhaps they can move some goods out of one store to another store whom has a better opportunity to move the goods.

We use to do it all the time.

Well if my store doesnt have something instock that customer needs or wants I take them to the store to web they are just as satified because its free shipping. Then I go to my snc and check my out of stock counts to make sure there correct and then if they are i turn it over to my asm.  I am a parttime but even as a parttimer its my job to make sure the customer gets what the item they were looking for because if its not in stock or they cant get the item then next time they need something Sears will be the last place to go shopping...Then our store hurts and then the layoffs start...So if there is a will there is a way to satisfy every customer that walks throught that door.

I completly under stand about stock issues, I just went through that from a customer point of view, and I was heard by many people.  Now walking into Sears and being on this site for awhile, I feel like I know more than some associates!!!!