Too late to opt out?

Hi TickedatSears-Welcome to MySears.  Sears is aware of the interest rate increase Citibank has imposed on their card holders.  Because of this, Sears is a offering different options to allow their customers to make purchases, that are convenient, without using a credit card:

• The Shop Your Way Rewards Program is a huge hit, allowing for reward points to be used for future purchases.  For more information, copy and paste this link:  http://www.sears.com/shc/s/dap_10153_12605_DAP_Shop+Your+Way+Rewards?keywordRedirect=shop+your+way+rewards

• Layaway is back!  You can use the layaway benefit for most of your Sears purchases, and can even manage your account online.  Here is a link with more details:  http://www.sears.com/shc/s/dap_10153_12605_DAP_Sears+Layaway?keywordRedirect=layaway

I hope you take advantage of either of these alternatives when shopping this holiday season, or in the near future!

AS IF!!!   Besides I have a HOME IMPROVMENT ACCOUNT what am I buying for christmas......siding?

Someone got a Citibank link?

Or, there's that 800 number on the back of the credit card...

Home improvement cards are not for use at stores, and pretty much any home improvement services can have no interest/no payments for 12 months.

So... as long as the account is paid-off before the end of the promotional no interest period, the percentage rate is what SEARS will be paying for the Customer...

If you have questions pertaining to your home improvement acct you can call the home improvement credit card services at

1-800-995-1560 (For Questions on Existing Accts 24/7)

Hi Tickedatsears, 

Sears understands and hear your frustration. I will pass along your feedback on the statement. Sears values each of its customer, If you have further questions on the credit card, please contact the Citibank numbers listed here - http://www.citibank.com/us/cards/srs/contact_us.jsp

C'mon, Benedict.... You know better than that old tag line. How many times are we going to witness your clueless referral to the charge card slobs who will knowingly just jerk the customer off.

A better solution... Stand up to these clowns on our behalf, and either set them straight, or find a new affinity bank to be assocaited with. These ingenuine kiss off excuses to dead end roads are a real insult to our intelligence, and you'll be called to answer to it. STOP! 

These are all nice responces **rolls eyes** (Except for I_Hate_Citibank...I really did like yours :)  )

1. I only opened the account in 2004 to replace damaged windows in my home.

2. I called sears & citi numerous times & was told they needed to "recoup" losses from people who don't pay.

3. The opt out option was only good until oct. 31. Therefore I am too late.

4. I am not worried about ever using it again that is not my plan. If I had wanted to use it for something else I would have by now.

5. There is no issue with a "no interest, ect....plan". I never had one to begin with.

I guess this is how the "good" customers" that are always on time & have actually paid ahead get rewarded. I love how I am suppost to pay for those people that have not used their credit wisley. It's not that I can't pay my bill....it's that I can't opt out of the interest hike because the "insert" was not noticed by me & nothing was printed on the actual statment.

I do have more than this account with citi & am in the process of closing them all.

Citi & sears can kiss my "you know what".

Unsecered account that I could just "let go". However I work too hard to have good credit & find it immoral to go bankrupt with out valid reason.

I was told that the suporvisior's supervisor would call me within 48 hours.......I am still waiting.

January 1st is the last day to opt out & avoid the $50 annual greed fee being added to your Sears Card Statement.

Or, you can let them take the $50 out of your wallet. In exchange, the account will have fantastic new perks, like access to your credit report score.

It's just a shame seeing all of these 20 - 30 year Sears Card veterans not being able to carry a Sears Mastercard in their wallet starting in 2010, unless it has the words "Sucker" written on it, because they're paying Citibank $50 to own it!

Unfortunatly I don't have until Jan. my time has already passed. I also didn't have a regular charge like mastercard. It was a Sears Home Improvment card. It was only usable for windows, siding, furnaces.....

I am paying off the windows.....I no longer shop at sears no matter who's fault it is.

Tickedatsears said…

Unfortunatly I don't have until Jan. my time has already passed. I also didn't have a regular charge like mastercard. It was a Sears Home Improvment card. It was only usable for windows, siding, furnaces.....

I am paying off the windows.....I no longer shop at sears no matter who's fault it is.

---

Have you tried contacting our Home Improvement Credit services? They deal specifically with questions relating to the home improvement card related to siding, window, doors, heating and cooling.

1-800-995-1560 (For Questions on Existing Accts 24/7) a live person answers, so no automated system.

In regards to the annual fee, there isn't an across-the-board fee. I actually got a fairly clear explaination the second time I called. Long story short, they're trying to fire unprofitable customers with this fee -- those that never use the card as one example. Of course, since I rarely use the card, I should keep an eye out. But, I was told I will not have a fee added come January 1.

Thanks again for all of that extremely helpful advise on your above post, Benedict. It sure worked for all of us like a charm (NOT!).

Sears - Home of annual greed fees.....

Citibank - home...

Its never too late to opt out.  You can pay the balance and cut up the card.

you can transfer the balance and cut up the card.

If you had opeted out by the deadline, they wouldnt have let you charge anything else anyway and then cancelled your account once paid offl.

LOL.  LISTEN UP, PEOPLE!  The way to "thank" Sears for what it has done for/to us is NOT to spend more.  It's to pay off your cards and walk past Sears, to the competitor with more compassion for it's customers/interest in keeping it's customers.  Sears...you will see that what you have done to your customer base is going to come back to you in lack of sales.  Americans are sick and tired of what big banks are doing to us.  WE HAVE HAD ENOUGH.  It will be bittersweet to watch Sears slowly fade into the sunset, knowing that it did not care enough about lifetime customers to ensure this did not happen to us.  We have already closed our account, and will never pass through your doors again!

you can certainly boycott sears. but  your remark "to the competitor with more compassion for its customers/interest in keeping its customers" etc, I find that very interesting.

There are none, nada, zip, when it comes to credit lines because none of them  handle their own, however if you do know of any by all means let this forum know!

Bocef - You're correct about the other dept. stores not handing their own revolving credit. They all outsource that to private banks. Where there's a difference, is that every single dept. store that you can name had executives smart and bright enough not to allow these private banks to tack on hefty annual greed fees to their accounts. Sears is the only store on record who missed the boat, and through their gross neglegence, has allowed their customers to be taken. Worse yet, we don't even know if the bafoon responsible for that bone head move is still on their payroll making other idiotic decisions for the company....

Ouch....no doubt there will be a dumping of the cards then I imagine...