Discussion Categories

Community
Category

On the + side

 
Start a
  • customer feedback topics
  • share this
  • reply to this topic
reviewer
LoveAndHate Downingtown, PA posts: 8
posted on November 21, 2009 at 08:03PM Inappropriate? Quote Reply

A Big + and Thank You to the following people for helping me resolve multiple issues which started with a Yard Tractor purchase:

Sears Exton Sq. Mall, PA - Merchandise Pick-up: Sue M. - issue: Sears.com order w/ gift card

Sears Cares: Tammy W. - issue: Craftsman Club reward

Sears Cares: David V. - issue: Craftsman Club reward

Sears Cares: Claudia - issue: delivery rebate

replies: 7 latest post: December 22, 2009 at 12:47AM by AdamO
  • reviewer
  • BlueCrewGuyInMA
  • Lowell, MA
  • posts: 4612
2009 Chairman's Circle
posted on November 21, 2009 at 08:06PM
 

Thanks for letting everyone know! We do try to help when something goes wrong, and we all appreciate recognition for a job well done, even when it involves cleaning up messes. :)

  • worldweary2
  • Water Mill, NY
  • posts: 773
2009 Advisor's Circle
posted on November 21, 2009 at 08:10PM
 

No arguement over here!

Nobody's perfect, and neither are we.

But, with time and improvement, I hope we come close!

  • JulieK
  • Evanston, IL
  • posts: 3108
Moderator (MySears)
posted on November 21, 2009 at 09:14PM
 

Thanks for posting, LoveandHate!  Glad to hear there was a resolution!

  • AdamO
  • San Jose, CA
  • posts: 9590
2009 Chairman's Circle
posted on December 20, 2009 at 01:06PM
 

Positive feedback is always good to hear.

  • bocephendorfer
  • Austin, TX
  • posts: 2034
2010 President's Circle
posted on December 20, 2009 at 05:13PM
 
In response to AdamO's post from December 20 2009 01:06PM
AdamO said…

Positive feedback is always good to hear.

Mr AdamO

thanks for reviving this.  Its a great demonstration that things can be handled.

Even irate customers (been there)  should rember to mention what is right as well....

  • Rvblue
  • Schaumburg, IL
  • posts: 195
2009 Advisor's Circle
posted on December 20, 2009 at 06:52PM
 

....very glad to hear your issues' been squared away....on behalf of the guys, thanks for the recognition....all the best of the holiday season to  you!!

  • AdamO
  • San Jose, CA
  • posts: 9590
2009 Chairman's Circle
posted on December 22, 2009 at 12:47AM
 

Mr. AdamO is my father's name (not really).

I'm just plain AdamO...

Your Comment
 

Customer Feedback Discussions

displaying 602 of 589 discussions
displaying 1 to 602 of 589
Sticky sticky topic Locked locked topic New Posts new posts
Topic Author Views Replies Latest Post
D
Disgusted @ Checkouts 		abcsherry 401 56
AdamO »
D
Sears Delivery 		Rickeyfromke... 1775 52
JulieK »
D
Rebate Refusals by Sears 		WPG 98 16
LHowel6 »
D
Be careful when byuting a floor displayed item 		revjerrygarber 9 1
LHowel6 »
D
What's the deal with their rebates? 		SophiesMomma 34 6
JulieK »
view more discussions

Start a New Discussion