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LoveAndHate Downingtown, PA posts: 8
posted on November 21, 2009 at 08:03PM Inappropriate? Quote Reply

A Big + and Thank You to the following people for helping me resolve multiple issues which started with a Yard Tractor purchase:

Sears Exton Sq. Mall, PA - Merchandise Pick-up: Sue M. - issue: Sears.com order w/ gift card

Sears Cares: Tammy W. - issue: Craftsman Club reward

Sears Cares: David V. - issue: Craftsman Club reward

Sears Cares: Claudia - issue: delivery rebate

replies: 7 latest post: December 22, 2009 at 12:47AM by AdamO
2009 Chairman's Circle
posted on November 21, 2009 at 08:06PM
 

Thanks for letting everyone know! We do try to help when something goes wrong, and we all appreciate recognition for a job well done, even when it involves cleaning up messes. :)

2009 Advisor's Circle
posted on November 21, 2009 at 08:10PM
 

No arguement over here!

Nobody's perfect, and neither are we.

But, with time and improvement, I hope we come close!

 Moderator (MySears)
posted on November 21, 2009 at 09:14PM
 

Thanks for posting, LoveandHate!  Glad to hear there was a resolution!

2009 Chairman's Circle
posted on December 20, 2009 at 01:06PM
 

Positive feedback is always good to hear.

2010 President's Circle
posted on December 20, 2009 at 05:13PM
 
In response to AdamO's post from December 20 2009 01:06PM
AdamO said…

Positive feedback is always good to hear.


Mr AdamO

thanks for reviving this.  Its a great demonstration that things can be handled.

Even irate customers (been there)  should rember to mention what is right as well....

2009 Advisor's Circle
posted on December 20, 2009 at 06:52PM
 

....very glad to hear your issues' been squared away....on behalf of the guys, thanks for the recognition....all the best of the holiday season to  you!!

2009 Chairman's Circle
posted on December 22, 2009 at 12:47AM
 

Mr. AdamO is my father's name (not really).

I'm just plain AdamO...

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