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 graphicgirl said&hellip;
 
 About a month ago or so I purchased a Kenmore Sewing Machine. The Machine performed top notch until last night. The bobbin thread started tangling with every stitch it tried to sew. I troubleshooted it with the owners manual and nothing I tried worked. I was heartbroken and went to bed in a fit of tears. Well this morning first thing I packed the sewing machine back into it's box and went to the sears that I had bought it from. I've never had to return anything I've bought from sears before so I was a bit apprehensive about returning the machine. As soon as I walked in the store, I was greeted by the cashier who directed me to the Sewing/Vacuum department for my return. The salesman gave me a big smile and said everything would be taken care of. He asked me a few questions about the machine and gladly exchanged it for a new one. No hassle-No stress. Thank you Sears for standing behind your products. And thank you to the salesman that helped me today. You were Awesome!!!
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