posted on
November 09, 2009 at 04:40PM
Hi sudgie-Welcome to MySears. You will want to contact Sears Customer Service to see what they can do to help. Here is link with their information:
http://www.sears.com/shc/s/nb_10153_12605_NB_CSHome
The click to chat option would be great to use for this issue. The representatives are helpful and responsive.