Home Services Discussion Board

Kenmore Elite Range - Oven Door Lock

BigMike4511 — Sun, 29 Jan 2012 13:56:04 GMT

terryf said…
turn off the house breaker wait a couple minutes turn the power back on/see if rebooting the computer helps. when ever you have a problem with any electronic device, TV, Microwave, Washer,Dryer Range, Dishwasher, etc. with a computer electronic control it can freeze up just like a computer with a windows operating system. turn off the power long enough for any capacitors to drain then when power is turned on the device will reboot.

When the power is off or disconnected on such a device, turn it on to cause any residual power to be used, allowing the comtrols to be reset. This drains any capacitors

Kenmore Elite Range - Oven Door Lock

terryf — Sun, 29 Jan 2012 03:48:28 GMT

turn off the house breaker wait a couple minutes turn the power back on/see if rebooting the computer helps. when ever you have a problem with any electronic device, TV, Microwave, Washer,Dryer Range, Dishwasher, etc. with a computer electronic control it can freeze up just like a computer with a windows operating system. turn off the power long enough for any capacitors to drain then when power is turned on the device will reboot.

Kenmore Elite Range - Oven Door Lock

SHC-StephenC — Sat, 28 Jan 2012 12:19:43 GMT

Try starting a Clean cycle, wait a couple of minutes, then hit Stop/Clear. Sometimes this will cycle the door lock motor back into position.

Kenmore Elite Range - Oven Door Lock

BAPeters — Fri, 27 Jan 2012 23:06:07 GMT

We have a Kenmore Elite gas range and the oven door has locked. When we press the Stop/Clear button to release the LOC message nothing happens. Could someone suggest a solution?

water softner

madgolfer — Thu, 12 Jan 2012 00:51:42 GMT

Sounds like an older model but the troubleshooting diagnostics at Kenmorewater.com should be the same. Check out the step by step animations here:

http://www.kenmorewater.com/website/animations/water-softener-troubleshooting.html

water softner

NoahsNana2011 — Wed, 11 Jan 2012 22:58:05 GMT

Hey Dgrossbard~ I was able to locate the following info for you,I hope it helps~ Chat with the Blue Service Crew Looking for an easy way to get in touch with someone when you need to schedule a repair? Text chat may be just what you're looking for when you're online at www.SearsHomeServices.com. Our repair specialists are available from 6 am - 12 midnight Central Time and are just a click away through the "Chat" feature. There's nothing you need to install on your computer to use chat on www.SearsHomeServices.com - just hit the "Let's Chat" when the chat box appears on your screen. Our specialists can help you to make a repair appointment and answer any questions. We want www.SearsHomeServices.com to be easy to use, so whether you choose to schedule online, call us toll-free, click to call (we'll call you - just give us the number), send us an e-mail or text chat with us, we're there for you! - Matt, Director and General Manager, www.SearsHomeServices.com

water softner

dgrossbard — Wed, 11 Jan 2012 15:23:14 GMT

My series 200 softner not working. Face plate only flashes time and I am unable to reset. When I hold down start it only beeps

Don't use Sears Installation Services

HelpUS903278 — Fri, 23 Dec 2011 17:32:34 GMT

Corian counter top hey! We got a granite top in our kitchen. Corian is so awsome to rip in half because it turns to feathers unlike a heavy rock. I'm not sure how in the world such a top could break and not be sanded down with a crack filled. I use to help install tops (horrible job) but never clamped down on a cooktop to crack the counter before the glass.

Don't use Sears Installation Services

SearsCares-Tammy — Tue, 22 Nov 2011 15:45:49 GMT

Dear bylychklientow,

I am sorry to hear about the damage to your countertops and the lack of follow up on your claim. We would like to intervene on your behalf and ensure this issue is resolved as quickly as possible. Please send us an email to SMAdvisor@searshc.com with your contact information and we will assign a case manager to assist you. Please reference the name “bylychklientow” you posted under. You can send the email to my attention. We look forward to hearing from you.

Thank you,

Tamara W.

MySears Community Moderator

Don't use Sears Installation Services

bylychklientow — Mon, 21 Nov 2011 23:46:07 GMT

On August 18th, Sears tried to install a new cooktop. They broke my Corian Countertop and failed to complete the installation. Since then I have been running the gauntlet trying to get the issue addressed and resolved. They do not respond, they do not resolve. My contacts have been Pilar M. Colon, CSR II Installation Solutions Sears National Installation Office 3825 Forsyth Road Winter Park, FL 32792 Phone: (800) 326-8738 #3 Ext 56901 -Office Fax: (847) 747-9065 pilar.c.ortiz@searshc.com James Kitchen ASM - Operations SEARS # 2435 434-974-8208 Shaina Reynolds, CSR II Installation Solutions Sears National Installations Office 3825 Forsyth Road Winter Park, FL 32792 (800) 326-8738 Office x56907 (847) 747-9065 Fax c5556ec.com@searshc.com Denise Miller Installation Solutions Sears National Installations Office 3825 Forsyth Road Winter Park, FL 32792 Phone: (800) 326-8738 x56907 Fax: (847) 747-9065 I have provided all requested information (numerous times) and can't even get a call-back.

furniture covering

johnsontress — Mon, 17 Oct 2011 23:36:22 GMT

does sears have installers wo cover sofas using vinyl/pastic

Sears Does Not Care About the Customer

iHATEsaers — Thu, 06 Oct 2011 00:23:16 GMT

Sears cancelled on me three times. Finally did come. I hired them to put in a new HVAC unit, and well the contractors they sent put holes in my basement walls. I tried to call and get some to fix it to no avail. Sears doesnt care.. It has been since may and my basement still looks like crap. When I do get a hold of people, all I get is the run around. I should have known better after they couldn't keep even an appoinment for me to business with them. GOOD LUCK!!! although I wouldn't hire them if I were you!

Sears Does Not Care About the Customer

JulieK — Thu, 29 Sep 2011 02:48:20 GMT

Hi garciacm123! I am so sorry to hear your appointment was canceled. If you would like to speak to SearsCares about this, just reply to the comment I left on your Home page. They will directly contact you to see if they can do anything to help.

Sears Does Not Care About the Customer

garciacm123 — Thu, 29 Sep 2011 01:30:36 GMT

Sears canceled my appliane appointment for today and rescheduled for tomorrow. Problem? I changed my schedule so I could be home today and tomorrow is an issue. Asked Sears to see if I could be at the front of the list for tomorrow (so I make sure someone is home) not a chance. Told this is not possible & to wait until the schedule is released. What a joke. Sears can cancel and not adjust their schedule for mine - but I have to be home to accomodate them. No customer consideration.

Poor Service

AGVance — Thu, 26 May 2011 22:14:30 GMT

Hi Cathy1138, sorry to hear of your experience. I have sent you a private message on your profile page to put you in touch with Sears Customer Care if you would like.

Poor Service

Cathy1138 — Thu, 26 May 2011 22:02:20 GMT

We bought our new appliance from our local Sears store, and have now learned that a repairman only comes to our area once a week. Beware- just because there is a store in your area, doesn't mean that service is readily available.

Our GE Profile Refrigerator stopped cooling 2 months after the warranty expired. We have now been without a refrigerator for 10 days, and Sears service can't get here until June 7th, 2 more weeks. Of course the first technician they sent out replaced $470.60 worth of parts, then left saying it will take 24 hours for the refrigerator to cool, and the refrigerator still isn't cooling. When Sears told us they couldn't get another tech out until June 7th, we told them we would call another (local) GE repairman, and wanted our total of $670.60 refunded. They said they would refund our money as soon as one of their technicians came out to verify that the repair didn't work. Of course, that technician cannot make it here for 2 more weeks...

Very dissatisfied with the situation!!!

telephone number please

JulieK — Mon, 02 May 2011 22:17:32 GMT

Hi GrandmaRainey! Give 1-800-4-MY-HOME a call. They should be able to help.

telephone number please

GrandmaRainey — Mon, 02 May 2011 21:56:38 GMT

Have been trying to find out when my service agreement expires. Can only find a fax number listed. Please help.

GARAGE DOOR OPENER

Docwindow — Thu, 14 Apr 2011 13:08:57 GMT

I just installed a new belt drive door opener. Here is what I found. If the "Eye " on the left is not RED and the Eye on the right is not Green then your not lined up. so this prevents the saftey not to work.

GARAGE DOOR OPENER

JulieK — Mon, 04 Apr 2011 19:25:45 GMT

You may want to give the Craftsman Garage Door Helpline a call, chipmaster:

1-800-528-5236

They really know their stuff, and may be able to assist. You will need your model number when you call.