KidVantage Discussion Board

What Are The Advantages and Drawbacks of The KidVantage Program

SHC-JennaL — Fri, 10 Feb 2012 13:53:01 GMT

Hi Villageanne,

The program is free to join. We are looking to enhance the program in the next couple of months. The current benefits of the program are as follows:

When you accumulate $100 in Kid’s apparel and footwear purchases, you will receive a 15% off coupon that can be used towards your next Kid’s purchase.

The other benefit is if your child wears out the item you purchased BEFORE they outgrow the item, we will replace with a like/similar item in the same size.

Do you have to have a receipt to trade in a worn out article of clothing?

You should return the item with a receipt. If you are a Shop Your Way Rewards member and elected an e-receipt for the transaction the store will be able to look up the item for the customer.

How long do you have from purchase to trade in an article of clothing?

You have our normal return policy of 90 days.

Is it worth the hassle or is it cheaper and easier to just shop thrift stores?

While we would strongly encourage you to shop with Sears as we have a great selection for Kids, this is a decision that you ultimately have to decide.

Is there a size limit to the clothing that is eligible for the KidVantage program? Any advice would be greatly appreciated

Kid’s Clothing sizes are as follows:

Girls size 16 and Boys size 20
Kid’s Shoes are as follows:
Girls size 4 and Boys size 6

What Are The Advantages and Drawbacks of The KidVantage Program

SHC-JennaL — Thu, 09 Feb 2012 22:56:41 GMT

Hi Villageanne,

Thanks for stopping by the community to ask us your question about our kidvantage program. I will check with our Kids apparel team and see what I can find out for you. Be on the look out for an update from me soon!

Thanks,

Jenna

What Are The Advantages and Drawbacks of The KidVantage Program

filmdork — Thu, 09 Feb 2012 15:34:54 GMT

You must have a receipt for branded jeans like levis or lee. Otherwise, it has to be sears items like canyon river blues. Brands we dont carry like granimals would not be included because it is not a sears item. Though having the receipt helps. Sizes are for kids clothes and shoes only. It is for the same item in the same size so if your grandchild is wearing a 7 you can only exchange for a 7 you cannot get the next size up. And like i already said it is for kids sizes ONLY. So if your grandchild wears adult size shoes, junior or young mens clothing regardless of age it is NOT covered.

What Are The Advantages and Drawbacks of The KidVantage Program

Villageanne — Thu, 09 Feb 2012 02:12:12 GMT

I have four Grand-kids and they are tough on clothes. We have been purchasing clothes at thrift stores because they wear them out so fast. What are the regulations for doing the KidVantage? Do you have to have a receipt to trade in a worn out article of clothing? How long do you have from purchase to trade in an article of clothing? Is it worth the hassle or is it cheaper and easier to just shop thrift stores? Is there a size limit to the clothing that is eligible for the KidVantage program? Any advice would be greatly appreciated

Does the Kidvantage program apply to tights/stockings/socks/underwear?

MommyPenguin — Mon, 23 Jan 2012 23:49:09 GMT

I was wondering if the Kidvantage wearout guarantee goes for hosiery and underwear. My husband said he ran into something on Canada's Sears site saying that hosiery and underwear were excluded from the guarantee, but I don't see anything like that on Sears' regular Kidvantage site. Is that just something in Canada, or is that the case for Sears purchases in the U.S.?

purchases online

erbaledge — Sat, 21 Jan 2012 05:13:51 GMT

No, it doesn't look that your online purchases will be covered. :(

"The KidVantage® program is not available for purchases made at sears.com. The KidVantage program is only offered through our Sears' retail stores. Simply provide your phone number to the Sales Associate at the time of purchase."

Taken from: http://www.mysears.com/kidvantage/details.html

Under "legal terms"

purchases online

WLUNAC — Sat, 21 Jan 2012 04:04:20 GMT

I know that i will not get points if I purchase online. However, can I still replace online purchases in the store if they wear out. My boys are very rough on shoes and jeans and they always get holes in the knees or shoes begin to fall apart before they outgrow them. I do not live close to a sears and love to shop online. Just wanted to make sure online purchases can be exchanged i have the recip.

wear out guarntee

oregonmommy — Sat, 21 Jan 2012 02:12:18 GMT

I am also wondering about how many times you can exchange an item, my store has told me I can only exchange it once. I worked for Sears years ago and never heard of this then. Some clarification would be nice!

SUCKS!!! for On-Line Shoppers AND Salespeople IN-Store FAIL big-time!!!

RazzyBluCru — Mon, 16 Jan 2012 22:17:29 GMT

Sounds like poor cashier etiquette - Sorry :(

wear out guarntee

EcorinC — Mon, 16 Jan 2012 21:15:08 GMT

Just so long as the item is a Sears brand like Canyon River you dont have to have a reciept which gives them no proof that you have already exchanged the item previously. Now if it is an item with a brand like levis or converse then you will need a reciept proving that you bought it there. But I myself have never heard of a numbered amount of times you can exchange anything or any brand.

SUCKS!!! for On-Line Shoppers AND Salespeople IN-Store FAIL big-time!!!

EcorinC — Mon, 16 Jan 2012 21:04:46 GMT

I would assume one of the reasons you have to go into the store is because kidvantage is a wear out guarantee, when your childs clothes are torn or worn out you bring them into the store for an exchange. They send you home with the new item, so long as it is the same size and style. why you have not gotten your %15 coupons, is a mystery. If you give Sears your phone number it could be for the rewards program. Also no matter what club you are interested in being a part of, if you are IN-store and you give the cashier your telephone number and you are not already in that club, the computer will prompt the cashier saying that you are not found and would you like to sign up.

wear out guarntee

mamainindy — Fri, 13 Jan 2012 17:29:51 GMT

that did not answer my question..as I read it there are no restrictions.. but my local store is telling me you can only exchange the item once.. Trying to get clarification..

wear out guarntee

JulieK — Fri, 13 Jan 2012 16:08:07 GMT

Hi there, mamainindy! KidVantage is a great program. Click here

to see the details.

wear out guarntee

mamainindy — Fri, 13 Jan 2012 01:41:52 GMT

Wondering exactally how this wear out program works.. I understand you can exchange kids clothes and shoes for the same size brand style.. but is there a limit on how many times you can exchange them.. In other words is the guarntee only valid on the orginal item purchased??

Kidvantage Question

mommydaycare — Thu, 12 Jan 2012 19:07:49 GMT

Great, thanks so much for responding so promptly. That won't be a problem at all my son only had these shoes for 2 months and the velcro straps came off. I was getting ready to toss them but decided to check first. I have been a kid vantage member for a long time and never knew. Thanks!

Kidvantage Question

filmdork — Thu, 12 Jan 2012 16:36:26 GMT

Shoes are included. Keep in mind it is for the same exact item in the same size.

Kidvantage Question

mommydaycare — Thu, 12 Jan 2012 15:30:37 GMT

Can worn out shoes be returned or just clothing items?

Is kidVantage discontinuing?

JulieK — Mon, 09 Jan 2012 16:48:30 GMT

Nope, it is not gong to be discontinued, sawatrous! Check back soon to see updated and improved benefits!

Is kidVantage discontinuing?

sawatrous — Sun, 08 Jan 2012 00:26:13 GMT

I went to a store in Idaho today and they turned me away and said the KidVantage is discontinued this year! There was no notification or it is not even posted on web site???

Hawke & Co Outfitter

RazzyBluCru — Sat, 31 Dec 2011 13:41:34 GMT

Might have been a test store for a new product? Haven't seen them there myself, so I don't quite know. *shrug*