Ranges Discussion Board

Kenmore Oven Model 790.953.213.300 Oven Wont Shut Off

Joe-SD — Wed, 25 Jan 2012 18:01:07 GMT

This happened to us. Model #: 665,95002102 Serial#: RM4541940. My wife was baking and noticed the oven not operating normally with the broiler element glowing red hot with no control. She called me and managed to pull the stove out and unplug it. After perusing the Internet, appears this is not an uncommon problem. We reported to the CPSC as every incident of this type should be reported. Due to the possible severity of the consequences, i.e., house fires and or potential loss of life, this should result in a full recall or class action lawsuit.

Kenmore Oven Model 790.953.213.300 Oven Wont Shut Off

almack — Mon, 09 Jan 2012 16:57:00 GMT

This also happened to me last night. I have model # 790.95889300. I was cooking brownies when the oven started beeping non stop. It had an F1 error code. I got the manual out and followed the directions to shut it off. After a while I realized it wasn't going off and was getting hotter and hotter. Thankfully we were able to unplug it. I called the 1 800 number on my manual and was told that for $129 a technician could come out. I deciced to wait and I'm so glad I did. Looking online I can't believe how many other people have been affected by this. And yet no recall!! We will be buying a new oven and it won't be a Kenmore. We have always bought Kenmore products but not anymore!

Kenmore Oven Model 790.953.213.300 Oven Wont Shut Off

SearsCares-Scott — Wed, 04 Jan 2012 16:06:13 GMT

Hi JonnyAZ,

Please accept our sincere apologies for the trouble surrounding your oven. This is no doubt concerning and disappointing. We certainly understand the cause for alarm and concern. We'd like to look into this for you and connect you with one of our corporate case managers. Please send us an email to smadvisor@searshc.com to the attention of Scott containing your screen name used here (JonnyAZ) & your contact information (preferably a phone number).

Thank you,

Scott J.

MySears Community Moderator

Kenmore Oven Model 790.953.213.300 Oven Wont Shut Off

JonnyAZ — Wed, 04 Jan 2012 02:29:07 GMT

I came home from work this morning to find that my house smelled of my Kenmore Oven cleaning. Wait, I never set it to clean!...It heated up to the point that I could not turn it off at the control panel. I unplugged the oven.

I began my seach on the internet.

I apparently am not alone.

Sears refuses to do anything to correct this problem with thousands of folks having the same issue.

Poor, very poor service. But in total honesty...should we really expect any more from Sears? The company mission statement has certainly changed over the years, now we can refer to them as "low end".

It will be my mission to correct any of my friends or my friends friends to purchase something other than Kenmore.

Kenmore Gas Range convet

wstarc5 — Sat, 24 Dec 2011 21:08:43 GMT

I would recomend having someone convert it for just to be safe.

Kenmore Gas Range convet

RJFsearsHAS — Sat, 24 Dec 2011 21:04:03 GMT

The conversion kit is probably taped to the back of your range.

Kenmore Gas Range convet

RazzyBluCru — Sat, 24 Dec 2011 13:20:26 GMT

The conversion kit is relatively cheap - best bet is to check for it on www.searspartsdirect.com

Also, check www.managemylife.com and you will find the owners manual for your model number, as well as (and I'm guessing) a walk through on converting it.

Kenmore Gas Range... how to convert it?

terryf — Sat, 24 Dec 2011 07:21:02 GMT

Most gas Ranges come with the conversion kit included either in a small plastic pouch attached on the rear of the Range, sometimes it is in the owner's information package with all the instructions.

Kenmore Gas Range... how to convert it?

Billfish — Sat, 24 Dec 2011 03:47:15 GMT

I would advise you to get the model number of your range and then scoot on over to managemylife.com where you can look up an owners manual for your range.

Conversion can range from being so simple as adjusting the orifice hoods on some models to involving actually ordering and replacing orifices (orifi?).

Sorry I cannot be more definitive for you but there are literally thousands of gas ranges out there and more than a few conversion schemes.

Kenmore Gas Range... how to convert it?

dd911 — Sat, 24 Dec 2011 02:51:08 GMT

I have a three year old gas range that is set up for natural gas but I need to convert it to propane. Can anyone tell me how to do this and what parts are involved? Thanks!!!

Kenmore Gas Range convet

dd911 — Sat, 24 Dec 2011 02:48:37 GMT

I have a 3 year old gas stove that is set up for natural gas but needs to be converted to Propane. Can anyone tell me how to do this and are the parts expensive? Thanks!

Kenmore Range Oven Control Fire Hazard

SeanCasler — Fri, 09 Sep 2011 13:04:27 GMT

So, Yes, JulieK. Sears-Doesn't-Care was a absolutely Fan-F*ing-Tastic resource.

It's always nice to be told to pound sand by mutliple levels of "specialists".

'IS THERE ANYTHING ELSE I CAN HELP YOU WITH TODAY?"

is always a nice touch at the end there too. Makes me feel all sorts of warm and tingly inside, like they really care!

Kenmore Range Oven Control Fire Hazard

SeanCasler — Fri, 09 Sep 2011 13:00:53 GMT

It's been a while.. I figured that I owed you all a follow up. Following JulieK's advice. I contacted her and she put in touch with a "case worker". Wow!

So how did this all go.? I am sure that you will all be shockewd by this. The case worker said that

"this is the first time she has ever heard of this happening!"

Ok, so, moving on. what next?

"Oh it's out of warranty?"

Followed by:

"Well, Sears doesn't actually MAKE that product"

Oh really? Ya don't say.. Now let's get to the punch lines..

"well there is nothing that WE can do here. I suggest you call the manufacturer"

When I told her I purchased this from SEARS, not Frigidaire..

"I know that, But, it's not OUR problem".

And to wrap it up:

"Well, is there anything else I can help you with today?"

Seriously?

Kenmore Range Oven Control Fire Hazard

learobjakedrew — Wed, 07 Sep 2011 22:13:51 GMT

Yep Kenmore bites. My dad swore by good old Sears. That was Sears then. The new Sears has customer service in another countrty and no way to get a satifactory result when you have a faulty product.

My $1500 2 year old range needs over $300 dollars in repair for the control board. So freakin mad.

Kenmore 92803 - Kenmore 30" Freestanding Electric Range

bnewlander — Thu, 18 Aug 2011 19:00:41 GMT

Thanks for all the input. I just matched it to my existing outlet

Kenmore 92803 - Kenmore 30" Freestanding Electric Range

wstarc5 — Thu, 18 Aug 2011 18:28:04 GMT

Depends on your existing electrical.

Kenmore 92803 - Kenmore 30" Freestanding Electric Range

terryf — Thu, 18 Aug 2011 03:16:06 GMT

take the cord off of your old range. They are good for many years of service. Some Ranges are hard wired with romex and don't require a cord.

Kenmore 92803 - Kenmore 30" Freestanding Electric Range

Billfish — Wed, 17 Aug 2011 19:56:51 GMT

You want to order the cord which matches your 240 volt outlet.

Kenmore 92803 - Kenmore 30" Freestanding Electric Range

bnewlander — Wed, 17 Aug 2011 17:22:39 GMT

I am ordering online and need to know which electric range cord to order. Is it a three wire or four wire cord?

Kenmore Range Oven Control Fire Hazard

JulieK — Thu, 04 Aug 2011 14:46:10 GMT

Hey, SeanCasler! I just know that SearsCares has been a fantastic resource for quite a few members on the site who have had a similar issue. I hope you will give them a chance by responding to my comment with the requested information.