Web Sites Discussion Board

Severance

RazzyBluCru — Mon, 09 Jan 2012 21:34:38 GMT

Civsci said…

Apparel is usually of the more consistent profitable/flat areas of the company due to mark-up.

Hardlines is what usually single handedly brings the company down if enough house brands aren't being sold or are being sold at too low a margin due to competition.

That's if Apparel actually would sell. I've never seen a store who has a P&L where Softlines makes any money. The stores are carried by their hardlines, and rightfully so. It's what has made Sears and it is where we can compete. We have no chance against the Walmarts / Targets / Macys / Pennys / Kohls in this world for our softlines.

Severance

Civsci — Mon, 09 Jan 2012 17:58:44 GMT

Apparel is usually of the more consistent profitable/flat areas of the company due to mark-up.

Hardlines is what usually single handedly brings the company down if enough house brands aren't being sold or are being sold at too low a margin due to competition.

Severance

waterrising — Mon, 09 Jan 2012 17:54:28 GMT

How will these layoffs affect the kardashians? Did our company get the return it hoped based upon the huge amount of money paid out to these sisters. How many honest hardworking store associates could have been retained?

Severance

wstarc5 — Mon, 09 Jan 2012 16:09:47 GMT

I'd like to thank my parents for making me watch that show against some protest at least in the begining.

Severance

BigMike4511 — Sun, 08 Jan 2012 01:00:23 GMT

wstarc5 said…

Blazing saddles?

Score one for wstarc5

Severance

RazzyBluCru — Sat, 07 Jan 2012 16:56:10 GMT

Nope - Unless you have a fancy title, you are getting a pat on the back and a ticket to the unemployment line.

Severance

Couponclipper7 — Sat, 07 Jan 2012 16:21:32 GMT

Is anything being offered to the associates commission or hourly that have put years and years service with the company?

Severance

wstarc5 — Sat, 07 Jan 2012 16:19:30 GMT

Blazing saddles?

Severance

BigMike4511 — Sat, 07 Jan 2012 02:40:45 GMT

All they get is a Laurel, and hardy handshake.

Who can identify that reference?

Severance

Civsci — Sat, 07 Jan 2012 02:29:19 GMT

None to hourly associates except unemployment.

Severance

RazzyBluCru — Fri, 06 Jan 2012 21:33:42 GMT

Jonas, you make me laugh :)

NO SYWR Points even though it said purchase was elagible on website.

DayZee86 — Thu, 05 Jan 2012 05:30:12 GMT

I hate that they do that. I especially get annoyed that they do the same thing with promo codes. I have a code for Sears so i go to the sears page only to find that the item i'm trying to purchase is from Kmart so my code won't work.If it is'nt a sears product dont put it on the Sears site.

NO SYWR Points even though it said purchase was elagible on website.

GardenTractorMan — Wed, 04 Jan 2012 19:58:34 GMT

Tricky, tricky, tricky.

Severance

GardenTractorMan — Wed, 04 Jan 2012 19:42:56 GMT

You have a good question but I am not so sure anyone will disclose the true answer to you.

Severance

Jonascousin — Wed, 04 Jan 2012 13:53:20 GMT

What severance package is being offered to the thousands of laid off sears and kmart associates?Thank you.

NO SYWR Points even though it said purchase was elagible on website.

searsniam — Wed, 04 Jan 2012 09:26:57 GMT

Bummer. They need to list that somewhere n get it taken care of.

NO SYWR Points even though it said purchase was elagible on website.

stone3wood — Wed, 04 Jan 2012 03:28:25 GMT

happened 2 me before

NO SYWR Points even though it said purchase was elagible on website.

rotty111 — Wed, 04 Jan 2012 03:12:22 GMT

thats not fair they should componxate you

NO SYWR Points even though it said purchase was elagible on website.

Silversmiles — Tue, 03 Jan 2012 18:00:49 GMT

I was trying to purchase an item from the Sears website. I found the item on there and thought great I can earn rewards points, even though it was cheaper from another vender. But this way I earn my SYWR points. Then come to find out when I went to purchase it, it sent me to a separate website that is not a member of the SYWR service. So now I do not get my points. With this being the first time I have tried to purchase through Sears.com, I am rather disappointed. If I can find the item on Sears.com I expected to be able to get my points. But come to find out that since it was a merchant website they do not apply. It is a disappointment that I bought it from this merchant site when I would have saved money from another site. Now I paid more and did not get the Points that I was hoping for either. A real bummer. I called the appropriate phone numbers to find out that basically, I don't get any of the points the website said I would, and there is nothing that can be done. The customer service people that I spoke with were nice, but still unhappy with my purchase. I wish that since the Sears.com site said that I would receive "X" amount of points there was some way of actually getting them. I almost wish that the website would have told me that it was unavailable from Sears.com instead of telling me that I could earn points and then it sent me to a separate website that does not earn points.

Horrible customer service

SearsCares-Tim — Thu, 29 Dec 2011 21:06:50 GMT

To jagusch,

I apologize for the issues surrounding your online order and that it is taking so long to get a refund. We value you as a customer and would like to offer our assistance in resolving this issue. Please send an email with your contact information (preferably a phone number) to SMAdvisor@searshc.com. Please include your screen name (jagusch) for reference to your issue and please send to my attention.

Thanks,

Tim H.

MySears Community Moderator