It would be nice if it was flagged as well (like mounted on a tall a post painted a different color) so you can easily find the scanner without having to wander around looking for something short.
Usually these are easier to find in states with laws that require them to appear with a certain frequency on the floor. Otherwise, they are considered an expensive luxury with lots of upkeep involved. The price checking posts are colored yellow in Sears Essentials, blue in Sears mall stores, and the color extends about 30 feet up.
Yes I totally agree, Target has these at most sections of their store and it is nice to check the prices so there are no surprises at checkout, great idea!!
As a shopper it's always helpful to have a way to independantly check the price on something you want, without searching for a clerk to find out something so minor. I would think that it would eventually pay for itself by using man-hours more efficiently too.
Well as Sears employee I totally agree with everyone of you on this price checking issue but remember the store is only as good as the ones who manages it...But please remember no manager is ever wrong and is never at fault its always the general flunkies fault when a problems arises such as wrong prices. So if your sears has pricing issues then there is management issues.
While there might be a big cost to a program like this, it sounds like it could be pretty helpful to customers. We'll weigh the options and see how feasible this is. Thanks for your suggestion and comments!
I would love a scanner in the departments. Quite often, I spend time deciding to buy something and when I go to the counter, it is even lower. I would have been able to make my decision sooner and possibly buy more stuff!
We had one hardline scanner in hardware and two in softlines. They were great when they worked. The other problem was the signing should have been available to begin with. The only other issue was the fact the products in questioned were brought into the department and missigned in the other department.
I really like this idea. Alternatively, Sears could develop a mobile application that would allow customers to use their phone to scan bar codes off items, and then see the price of the item at Sears, the lowest price of the item online, and the price of the item at nearby competitors' stores. In addition, the mobile application would offer users access to product reviews for the products they scan. This would be a lot cheaper than installing price scanners in every store.
To vote on this idea, please go to the following link:
http://www.mysears.com/ideas/Mobile-Application-for-Customers
Even when stores may carry a price checker, it's a game of hunt and seek to find them. I've tried at various retailers and usually have to give up or look for a register that is staffed and no customers waiting (HAHAHA). If Sears is going to make the effort to have these devices available (which I support), then make it OBVIOUS as to where to find them. Pick bright pink for the color of the post, if necessary, as I really don't care. Just make them VISIBLE so they can be found and used. :-)
I would love a price scanner. I had a similar problem when an item was on sale, a sign was posted sale, but when you checked the priced it didn't note that it was or for how much it was on sale for. So I was curious, I took the item to the sales associate and she was nice to check for me. I was very pleased with the price. It would avoid so much time if you have the scanner in every department. Many times the lines are too long and people are in a hurry, it avoids customers' and employees' frustrations to be checking prices at the counter. People don't want to deal with waiting in lines on top of waiting so someone can be price checking. SO PLEASE GET THE SCANNERS, WITH THE CORRECT PRICE CHECK WHEN ITEMS ARE ON SALE. THANKS!
I agree - I'm smart enough to operate power tools - I think I could handle scanning an item. I will often not buy items that I might otherwise consider but it's too much bother to haul it up to the front of the store and wait for an associate to scan it.
What a great Idea. Things are very organized in my Bay Shore NY store, but when there are are sales... people shopping put things back in the wrong places. Scanners would be great... and scanners that actually identify the sale % off on top of it would be even better.
i concur! i LOVE price-checkers and use them all the time, especially when other shoppers tend to leave things around the store, or change their mind about purchases, etc i think these make everyone's life easier!!
great idea! sometimes non-sale items get mived in with sale items or things miss the mark down.Its important that I am able to have the correct price BEFORE I get to the check out line.
Price scanners are great, but marking the correct price would be even better. I've bought something only to discover it was even cheaper than I expected. If I had known that while I was shopping, I would have bought more but I didn't want to have to go back, stand in line, check out, etc. again.
Sears employees do spend hours signing and marking clearance and sales merchandise. I do not understand why so many people think everything is priced wrong when in fact 95% of the time it is the correct price. If it rings up at a higher price, then the customer will get the lower price, no problem.
Great idea! Sears has them where I live and it is great to find out the lowest ticketed item is even lower at the price checker. Also helpful when customers are being assisted by other employees.
Considering that there are new applications and programs for many new phones that have scanners built in with Pricing and using the cameras to capture the bar codes, which then in turn search for comparable prices elsewhere, it might be smart to do some Quality Control at all Kmart/Sears stores before people start scanning prices with their phones and deciding whether or not its worth it to drive down the street for the competitors pricing on the same items. Especially if their is NO tag or price on items.
During my visits to the shoe department found beautiful styles and colors.but are high or average size not wide. Also found wide shoes walking style only or sandals. we need diversity of styles for womens with wide feet.
During my visits to the shoe department found beautiful styles and colors.but are high or average size not wide. Also found wide shoes walking style only or sandals. we need diversity of styles for womens with wide feet.
In response to
Pierre900's
comment from Aug 30, 2009 at 12:13PM:
I agree! if there is 1 thing I hate when I'm shopping is not knowing what the price of an item! I put it down & don't buy it BUT then I'm irritated because I did want to buy it! PUT THE DANG PRICES ON ALL YOUR MERCHANDISE!
I agree with u 100 percent!! It would be nice to know what it costs before going up to the register and feeling like an idiot when u realize the price is out of your budget...i hate that!
i really agree with you... somethimes when i have to check for price i have to go to the cashier so she can check the price for me it would be better if there were scanner like that people can check the price on there own...
Why stop with price? I would love a scanner that not only told me the price but maybe could highlight the benefits of the product or compare it to other brands etc.
Think of a scanner that ties into a computer screen in a form of a kiosk (maybe like you see in grocery stores???). You could do so much with that.
I would like a whole lot more than just the price available.
Terrific idea! I'm much more likely to purchase an item, even if there is a line at the register, if I can check the price on my own. However, I wouldn't want the availability of a price checker to increase the cost of my merchandise, if it truly is an expensive option!
I fully agree. The person who does not know the price of an item tends to put it back rather than carry it with them as they shop. If they know the price immediately, they know whether to take it with them or not, as they continue. It benefits both the customer and the store to have easily available scanners. I have been in the position of wanting to know something's price before continueing to tote a possible purchase. PLUS, it is almost like an extra salesperson, who happens to know the price of everything in the store. In the long run I beleive they pay for themselves multifold. Always reliable.
I agree - I am finding Kohl's more customer friendly with price locators in every department - it sure makes it easier to determine if I want to buy something rather than having to wait until the checkout line
Something that would be cheaper is to post signs all over the store stating where the closest pricers are located. This expense would be only for small signs instead of the pricers in every department.
I agree with Matt from Chicago. Having a price scanner in each dept would be of great assistance...often the pricing is confusing when it states "30% off price will be reflected at checkout". Please just give us the actual discounted price on the tag to prevent us from needing to carry a calcuator for each shopping trip.
Scanners would be great in the depts that don't have active employees walking the floor. As for the comments about not needing them if the items were priced right in the first place... Sears has thousands of items in each store that fall in and out of sale on a weekly basis. It's unfortunate but in the current retail climate as it is it would probably be cheaper and more competitive to place scanners than to hire the necessary manpower to make sure pricing mistakes aren't made. If you notice wal-mart wont even price there items so as to not be liable for price adjustments. they rely on signs and the expectation by customers that an item in the wrong spot was probably the fault of another customer.
It would be better to have all mechandise marked with size [appropiate] and price. My policy is no price tag, it must be free.
Pricing items would create more jobs. And we all know we need more jobs.
It would be better to have all mechandise marked with size [appropriate] and price. My policy is no price tag, it must be free.
Pricing items would create more jobs. And we all know we need more jobs.
It would be better to have all mechandise marked with size [appropriate] and price. My policy is no price tag, it must be free.
Pricing items would create more jobs. And we all know we need more jobs.
In my local sears that seemed to be a problem, what should be done is the sign for the price scanner sould be a little higher because looking for them at eye level does not work in a busy crowded store. Alexandria, Louisiana.