Do YOU get tired of hearing that question every single time you shop in a store? Would you like it if Sears stopped using that tag line altogether? My idea is to use the tagline "Is there anything else I can help you with today?"
You are one of about 20 people to post about this. It is a legal obligation of any retailer offering credit to offer it to every single customer every single time, no exceptions. Otherwise, the company can be sued for discrimination. It's federal law, and no company is going to risk the huge cost of a lawsuit by not asking a harmless question. If they only asked "is there anything else I can help you with today," they have not offered credit. Besides, what if you don't even realize there is such a thing as a Sears card? There are such people, and if they would have wanted it if asked, we've just denied them the opportunity. Long story short, we cannot, by law, not ask if you'd like to apply for a Sears card.
In response to
BlueCrewGuyInMA's
comment from Aug 10, 2009 at 11:01AM:
WOW...but they do ALL the time. And it's even on their questionairres, "On your last visit, did a sales associate asked you if you would like to open up a Sears Card today?"
Didn't know that...GTK good to know
To those in charge - I know the annoyance factor might be small in comparison to the millions of interest dollars the store takes in because of credit, but it still should be taken into account. Personally, I've avoided stores which take excessive personal information with store cards, loyalty cards, forms for direct mail, etc. - not because of paranoia, but because of the hassle involved in checking out.