http://www.mysears.com/aboutme/BADSearsService Fri, 22 May 2009 20:04:36 GMT Reviews by BADSearsService http://www.mysears.com/Kenmore-Elite-Oasis-HE-4-7-cu-ft-Capacity-Top-Load-Washer-review-3a98 Kenmore Elite Oasis HE washer lasted not quite 3 years. Control board (which was recalled anyway) died, touch pad didn't work reliably, loads went out of balance easily. Service tech has been here 4 times, still not fixed. Washer has been dead for nearly 3 weeks--Sears service keeps ordering parts, which take days to arrive, tech shows up next day after that. Washer wasn't bad when it worked. Loved the capacity, hated the tangling. Sears service is worthless. Don't buy the service agreement.... Fri, 22 May 2009 20:04:36 GMT http://www.mysears.com/Kenmore-Elite-Oasis-HE-4-7-cu-ft-Capacity-Top-Load-Washer-review-3a98 BADSearsService 3 http://www.mysears.com/Kenmore-Elite-Oasis-HE-review-bd6a4 Sears Kenmore Elite Oasis HE Washer is pretty good...great capacity. Has a tendency to get out of balance and stop frequently. Also has a tendency to tie sheets into completely twisted knots. Supposedly an upgraded control board solves this. Called for service when washer quit over 3 weeks ago. Bought a Service Agreement from Sears. Service tech has come 4 times and still has not fixed the washer. Keeps ordering parts (which take days to arrive). 
 
 Bottom line: 
 Washer okay, but temperamental. 
 Sears Service: Worthless!! If you buy a Service Agreement they have you by the short hair and have no sense of urgency about solving the problem.... Fri, 22 May 2009 19:52:46 GMT http://www.mysears.com/Kenmore-Elite-Oasis-HE-review-bd6a4 BADSearsService 1