Reviews by Humza

Humza says "Horrible" about Sears Customer Service

Humza — Mon, 19 Dec 2011 21:01:15 GMT

My family and I went to Sears to look at somethings, first the place was like a zoo. After 3 hours of shopping, we went to the cash register line, we were by the appliances. The lady at the counter was the WORST CSR that I ever dealt with. No Hello, not even smiling and the only thing that comes out her mouth was "Are you purchasing these items"? Ok, first of all if I was not, why the HELL would I be in line? I swer sometimes some of these CSR's are so ignorant, but I pirchased 4 items and left. Walking out I saw a manaer and told the manager that you guys need to work on a lot of things here. I borought all of my appliances this year from SEARS. The CSR in the Appliance department was a good guy. Patience, helped us out, it looks they need this kind of person in the other places.

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Humza says "Outstanding" about Samsung 30&#34 Freestanding Electric Range (FER300SX)

Humza — Mon, 21 Nov 2011 06:27:31 GMT

This Range is by far the best one I ever had. Once it was delivered and put in, I used it and I really do like it. This is probably the best buy I ever had, the only problem I have so far is that you have to maintain the cooktop, clean it after you cook. But by far I got nothing but great compliments from thsi range from all of our friends and family.

Pros - Cooks fast, looks good

Cons - Takes time to cool down

Burned food on the cooktop is hard to get a rid of

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Humza says "Cheap" about ProForm CrossWalk Sport Treadmill

Humza — Wed, 09 Jun 2010 03:22:48 GMT

I bought this treadmill about a month ago. It did arrive on time and the guys who installed it did a great job. So I was excited that I finally got a Treadmill, I used it about a week and then problems started. The rubber-mat on the roller is not positioned correctly and sometimes even though I set it to manual, it increases the incline. This is okay for a person that just wants to walk for a hour or a half, but not really intend to use for more than a hour. The motor starts to get loud, I guess it is what you paid for. Also before I bought this product, I saw it on sale for $349.00 instead of &399.99 so I called CSR and as usual I get the same story, the sale was not updated and they could not honor it. Keep up the good job CSR i guess, but anyway I would not recommend this product to anyone. Do not waste your money on this.

Thanks

Raj

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Humza says "Online Order" about Sears - Oakbrook, IL

Humza — Tue, 04 May 2010 11:40:38 GMT

I recently purchased a Cross Walk Treadmill through the on-line at Sear's. I was told that the deliver would include free installation, but when I called SEARS, I was told something else. But first, when I looked at the price for the cross walk, it was listed as $379.99, so I added it to the cart and once I did that the price jumped from $379.99 to $399.99, so I called the Customer Service and told them about my little problem. The CSR from SEAR's told me that it was a mistake and it is for $399.99, so I told him look it is been there for 3 days and your telling me that you guys will fix it, so anyway after talking to a person that did not understand anything, I asked him if they can honor the price and he said "NO" rudely. Anyway i just hung up on the guy, I would have better talking to my dog and getting better results, but I did make the purchase and I called again and told them that according to the deliver stats where you can go and put in your zip code, it told me the deliver...

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Humza says "Worst Company to deal with" about Dish Network DishNetwork

Humza — Tue, 09 Mar 2010 20:20:06 GMT

Someone opened up a account under my name and when I called Dish Network the CSR was unfriendly and not helpful. After waiting for 20 minutes on the phone, I was transferred to a manager who tld me that I would have to do all the leg work and prove that it was not me. I cannot beleive that these people had that much ignornace not to close my account. The worst cable company I have ever dealt with.

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Humza says "Unfriendly" about Kmart - Lombard, IL

Humza — Tue, 10 Nov 2009 21:52:36 GMT

First and Foremost, the store was DIRTY. I never seen a dirty store as this and second the Employees that I dealt with were very unfriendly, acted as if they wanted you to beg them to show certain things. From the Employees from the floor to the cashiers, just real nasty. I even spoke to a manager and nothing. it seemed that I was bothering them with the complaints. I stopped and returned everything I bought from KMART. This is by far the worst Kmart I ever seen and dealt with. They should shutdown that place and I feel bad for the older employees becuase from what I seen, they gave them more work then the younger ones, who were just walking around. I myself is not tht old, but seriuosly If I wa the general manager to KMART, I would make immediate changes to the personal.

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Humza says "Worst Service ever" about Sears

Humza — Sun, 28 Dec 2008 21:07:53 GMT

I went to Sear's to buy a birthday gift for my wife. I could not believe how bad the service was, I could not find a associte for help. I went to the Jewlery department to get something and the Associate was not friendly at all. All i heard was " Can I help you" and looked like she had to go somewhere, because she was not helpful at all. So I then decided to get something from the perfume department and as usual no one there. Anyway at leat I found what I was looking for and got that stuff. Some of the associates were very friendly but the Managers had major issues with service. I had to return something and the manager came over and right away she said this is not from our store without even looking at the receipt. I asked her to pull up my credit card that I had purchased and it was rght there in black and white that I purchsed it from here. She had this face has if she was doing me the biggest favor. I just wonder how do they become "manager's with an attitude like......

Humza says "It was okay" about Marshalls - Downers Grove, IL

Humza — Thu, 02 Oct 2008 18:29:50 GMT

The store was okay, I was hoping that it would better than Target or Walmart as far as for cloth shopping. The CSR people were not so friendly and it didn't seem to that they were happy to work there. I could not find anything that I wanted and the place was a mess....