http://www.mysears.com/aboutme/JerryOakes Fri, 12 Jun 2009 18:39:16 GMT Reviews by JerryOakes http://www.mysears.com/Whirlpool-RBS245PRB03--517370-review-79cd2 <p>Whirlpool Model # RBS245PRB03</p>&#13; <p>I Am totally dissatisfied with this product. It worked fine until I used the self-clean feature and the heating elements stopped working. I called Whirpool who referred me to their Factory Authorized Service Center, A&amp;E Appliance Repair. They came out to look at my 24" Electric Wall Oven and said " It probably was a thermal fuse and not the thermostat that needed replacing". They said" It was my responsibility to remove my built-in oven before they could replace the part because of Liability". This made me furious! They also informed me that I shouldn't use the self-clean feature again or the same thing may occur again! This is why I paid more for this oven so I wouldn't have to manually clean again.Then they had the part shipped directly to my house with-out informing me, and the part was not here when they came to do the work. I called Whirpool and they said it was in their Warranty they they are not responsible for removing the oven to perform the service...</p>... Fri, 12 Jun 2009 18:39:16 GMT http://www.mysears.com/Whirlpool-RBS245PRB03--517370-review-79cd2 JerryOakes 1