http://www.mysears.com/aboutme/ample Sat, 29 Aug 2009 00:26:42 GMT Reviews by ample http://www.mysears.com/Kenmore-66-gal-Tall-Electric-Water-Heater-32164-review-e06d1 <p>Heats up quickly - had family of 7.</p> <p>In 5 years - had to replace  both therostats.   Even though 12 years warranty on parts  after 1 or 2.   SEARS 800 numbers not set up to send out warranty parts - Kept getting run around.    Finally got manager to agreed to send out tech free to bring out part.   I replaced parts - simple &amp; quick if handy and following instructions.  The drain valve is CHEAP plastic - most are anymore.   Everytime I open it - will not stop  dripping.   Replaced 1 time and the washer another.</p>... Sat, 29 Aug 2009 00:26:42 GMT http://www.mysears.com/Kenmore-66-gal-Tall-Electric-Water-Heater-32164-review-e06d1 ample 3