Reviews about Miscellaneous

Shopper357 says "Sears store pick-up service fails customers" about Sears Arden Store Pick-up Service Kenmore Elite water filter

Shopper357 — Sat, 21 Nov 2009 19:38:48 GMT

I did not purchase the water filter. I have been billed for it, and now am being asked to write a review. Two e-mails to customer service requesting help have gone un-answered.

October 20: Ordered filters on-line for store pick-up at 8 am. Received notification they were ready for pick-up at 11 am. Received phone call that item was not in stock, and could not be picked up from Sears Arden, at 7 pm. Ordered the filters elsewhere.

Week later: Received notice from Sears a week later that the filters were ready for pick-up, and order would be cancelled if not picked up in 12 days - I did not pick them up.

November 2: Received charge for filters on my credit card - e-mailed customer service,, again no response to date.

Today received a request to review my purchase! Maybe this review will get a response from Sears.

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frustrated99 says "A person who speaks and understands english should answer phone!" about Portrait Studio

frustrated99 — Thu, 19 Nov 2009 18:08:51 GMT

FIrst and foremost - the phone should never be answered "What is your phone number please". Even if I am calling to make an appointment at the portrait studio. Second, I could not find out if my appointment time was available until I gave my phone, name and zipcode. Third, a person who speaks english clearly, but more importantly UNDERSTANDS english should be answering the phone. It took six times to spell my rather simple name correctly. I could not get her name, because her name was not a part of the "script" she read through. This is not polite. This is not professional. This is just down right frustrating and unprofessional.

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NonProfitTester says "These battery run candles are great set-and-forget decorations." about LED Battery Candles -- Sears.com 45-203-00

NonProfitTester — Mon, 09 Nov 2009 19:08:01 GMT

This is a pack of six elegant looking battery operated LED candles. The price is high at $30 + 12 AA batteries, but they require no wires or wall plug. Just put the batteries in each candle, turn it on at dusk, and put it in a window. Then it turns itself off in 8 hrs. and turns itself back on at the same time you turned it on the first time. This continues for weeks without you having to do anything more. At the end of the season, just take the batteries out, store the candles, and use them next year, and the next, and the next, etc. The LED "bulbs" almost never burn out, and they have a little flicker that looks like a flame.

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houdiniphile says "Really as strong as the brand name!" about American Fare Omperazole

houdiniphile — Mon, 02 Nov 2009 01:32:54 GMT

American Fare Omperazole is of course as good in its formula as the name brand (prilosec). What I did not expect was for the strength to be as good. I have purchased generic before and found I had to take two tablets and not save any money, especially with high value coupons on the national brand in the paper all the time.

I saw the price on American Fare Omperazole to be so low, that I could afford to "double up" and still save money over the national brand. American Fare saved me money, and works like a charm. If you have been told you have GERD (gastro esophageal reflux disease) by a doctor, this medicine will help you. If you do not know it is GERD, but your heartburn persists on a daily basis, you can safely take this medicine for a full day without pain, and use as directed.

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jeffmarsh says "great shoe for me" about SCHOLLS SUEDE MEN'S SHOES

jeffmarsh — Tue, 20 Oct 2009 16:45:45 GMT

I really like the Scholls Suede Men's Shoe. It has a rugged, durable quality that looks great and feels really comfortable. This shoe goes well with any dressy, casual outfit and I don't mind standing in them for long periods of time. The Scholls Suede shoe is easy to maintain and still looks new after several months. It's nice to have a reliable pair of shoes that go with everything, look good and feel great. I think the Scholls Suede is a good buy and recommend it to anyone who is looking for an all-around good pair of shoes.

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CorinneS says "Maria was fantastic in providing exceptional customer service" about Sales Assistant - Maria

CorinneS — Sun, 04 Oct 2009 21:29:29 GMT

I was at Sears Santa Fe, NM yesterday. Maria who was working the Fine Jewellry section processed my payment for items. Her customer service was fantastic, she offered us payment solutions and advised the benefits. She was extremely polite and friendly. Even though I was not impressed with the range of clothing you have for women's business attire, If all your sales assistants are as enthusiastic, polite and friendly as Maria, I may consider coming back to purchase items from other departments.

Maria truely deserves a gold star!

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BlueCrewNikki says "Great alternative to Layaway!" about Kmart Christmas Club Card

BlueCrewNikki — Wed, 23 Sep 2009 14:34:36 GMT

Kmart is now offering the Christmas Club card which is a gift card that earns you a REWARD for SAVING MONEY! Wow! It's a simple process to open a new gift card and start saving. Just go to your local Kmart store and purchase at any of the check-outs. PLUS receive a 3% reward (up to $100) when you activate your card now thru October 31st. Once you open it, just stop in and add money at your convenience. Unlike other retailer's gift cards, the Kmart Christmas Club card has No Expiration and No Fees. - EXCELLENT! The 3% reward will be calculated based upon card balance as of 11/14/09. You will receive your reward by 11/25/09. Who else PAYS YOU to SAVE for the holidays. Besides the "little extra", the christmas club card is absolutely convenient. You can use it for christmas gifts for family, gifts for yourself, or even for that new refrigerator to hold all of your holiday leftovers. I recommend this awesome program to everyone!!!

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JBStran says "Nate went above and beyond superior service" about key copy service

JBStran — Mon, 14 Sep 2009 01:15:08 GMT

Changed a lock on Sat, and dropped into Martinsburg Kmart for a few items, and some copies of the new key.

After searching the sporting-goods dept and hardware counters, I stopped a passing employee named Nate and was told that the key machine was in the electronics dept...He also offered to page someone to that dept to complete my purchases.

After waiting 20 minutes for someone to show, my wife wandered around to look for some help, and found the only employee within 3 departments...and it was Nate again.

Nate chose to handle my purchases himself rather than make me wait again, despite the fact that he was unfamiliar with the equiptment...In other words, he was willing to give it a try and risk the embarrassment of fumbling about and looking foolish in order to help a customer who needed to be convinced to come back to Kmart in the future.

He did fumble a bit, but he went out of his way to provide superior service...and contradict one of the primary complaints of most local Kmart...

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chrryblssm says "The most Plush, perfect , comfortable, Robe I've ever had! " about Perfect Fit Breast Cancer White Plush Robe

chrryblssm — Sat, 12 Sep 2009 12:26:42 GMT

My wonderful daughter bought me a Perfect Fit White Breast Cancer Plush Robe for my birthday. (I picked it out)lol. I searched a long time for the most comfortable robe I could find. And I found it at Sears. It's wonderful. Sometimes during the day , over my clothes, I'll slip it on. lol. I love it! I would recommend it to anyone of my very best friends. It's soooo cozy. The price was a little on the high side- however, I believe you get what you pay for. Thank you Sears. D.Lyons.Watervliet, Michigan.

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SHC-ErinM says "If you have to use it, it works" about Affressh Washer Cleaner

SHC-ErinM — Fri, 11 Sep 2009 22:21:33 GMT

I have a front loading HE washer and have experienced mold and a mildew smell inside it (and on my towels as a result!). From this community, I've learned that Affresh is one product intended to clean this residue and remove the smell, so gave it a try. Each package has 3 tablets included, which I thought would get me through a month or two, but then learned that the first cleaning requires all three tablets. I have used all three and run a few loads of laundry through the washer and it seems to have done the trick. While disapointing that this even needs to be done, and even more frustrating that the package only included enough product for one treatment, I will probably give this another try. Its certainly better than nothing.

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stephen624 says "The pay online-pick up in store service is useless!" about Sears Services

stephen624 — Thu, 13 Aug 2009 19:22:58 GMT

So I ordered a vacuum cleaner online that the store in my area DOES have in stock. I placed my order at 10:30 am and had to call customer service at 7 pm because my purchase order and profile information didn't work and I had not recieved an email confirmation of my order. I then get an email that says my order had been recieved after hours and would be processed first thing the next business day and that I would recieve a "ready to pick up order" email later the next day as well. It is now almost 2:15 on the next business day and I have not heard a word about my order. I should have just gone to the store, but I wanted to try a new service since I was already on the website doing a little research before deciding. Word to the wise, find what you want online and then go to the store it it's in stock and just buy it there. The way that should be easier obviously doesn't work!

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RJEFFERSON says "I WISH KMART WAS STILL A TWENTY FOUR HOUR STORE." about STORE HOURS STORE HOURS

RJEFFERSON — Mon, 10 Aug 2009 04:24:02 GMT

I love shopping at the KMart store in Memphis, TN. It used to be a twenty four hour store but now it closes at 9pm. I think that KMart has way better bargains than all of the all night stores in my area ( ******* & Walgreens) but when you have that last minute, late night thing you just have to have, you have no choice but to pay higher prices. Im not sure why the store started closing early but I really wish they would reconsider. It was very convient for me because I live like 2 miles from it and futher from the others. Plus I love that KMart still offers law a way. Are there any locals that agree? Maybe they will eventually reopen nights.

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ckoester5150 says "Don't purchase Sears Protection Plans" about Sears Protection Agreements

ckoester5150 — Mon, 10 Aug 2009 01:14:04 GMT

I purchased a cordless drill a number of years ago.... and even purchased a protection agreement with it. I thought the plan was a life time plan. The plan paperwork does not indicate any protection plan term... It only indicates that the document must be saved and presented if there is an issue.

When I went to take the unit back because it was not working, I was told that the protection agreement was only good for two years. Sears would not honor the agreement because I had purchased the unit more than two years prior.

As a rational consumer I wouldn't bother purchasing a protection plan if it only lasted for two years... ??? I purchased this protection plan. And things change ... Sears changes.... the paperwork that I was given does not indicate how long the protection plan was for...

The sales person indicated that (s)he would sell me a new unit.... and they would be happy to sell me another two year protection plan.... I left the store with my broken drill.

The new Sears.......

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dgcur999 says "No info provided on what is covered except for generic gibberish" about Sears Protection Agreements

dgcur999 — Thu, 26 Mar 2009 20:03:29 GMT

I paid $370 plus 7% sales tax for a 3 year Repair Protection Agreement on a Garden Tractor. The only information I received was a generic pamphlet that attempted to cover the whole Sears world. It's description barely applies to a Garden Tractor. e.g. It says there are "Preventive maintenance checks". The salesman also said the same thing. However, I have learned this statement doesn't apply to a Garden Tractor.

For the amount of money I paid $395.90 there should be a definitive description of coverage for a Garden Tractor.

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yellowlabdad says "Where are the shopping baskets?" about shopping baskets

yellowlabdad — Fri, 13 Mar 2009 02:54:01 GMT

I am disabled and use a wheelchair as I exit my car.I need a shopping basket to hold my purchaces.Walmart does not have shopping baskets.I will not park my wheelchair to ride in there electric ones because my chair wont be there when I get back.I can only get a few things at a time, and then Im dropping things everywhere.I would be willing to check one out at customer service to insure it is returned properly.Baskets would help me to buy more things that I need.The plastic rectangular basket would sit in my lap untill my purchaces are paid for then I would have plastic bags to get my things to the car.What happened to the shopping baskets?...

MSTROUBLE9 says "LOVE YOUR PARENTS TODAY, THEY MAYBE GONE TOMORROW!" about DENISE

MSTROUBLE9 — Thu, 08 Jan 2009 04:21:36 GMT

This year is the worse for my parents! They are struggling so bad, and I have no way to help them. It hurts me to see them suffer so much, when they were there for us! It was to the point that even their water was going to be shut off, and my mom crying so hard! I told my parents, not to worry about buying anything for me, for Christmas, that all I wanted was my parents everyday! My mom always brought us kids a gift, yet she was so worried on how she was going to do that, even when she couldn't buy food. My mom had something for everyone on Christmas, as wonderful as she is! She went thru her house, and picked something special for everyone, something that she owned, and did not want anyone to fight over later! I was happy with just my parents being there with me, alive! My mom gave me 4 of the oldest figurines, from Avon, the ones with the kids looking for a Christmas tree, cutting it down, taking it home, and decorating it! This was so nice of my mom to give these...

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msjdwells says "There couldn't possibly be a more frustrating experience!" about Customer Care Center

msjdwells — Wed, 17 Dec 2008 07:10:39 GMT

I just purchased a 50" Plasma TV today, after returning to work I had a couple of questions that I wanted to ask my salesperson. I called the local number on the business card he gave me, I was connected to an automated answering system that asked what department I wanted to reach. I said Televisions. I was placed on hold while the call was connected. A very polite young man answered the phone stating that he was at the customer care center and again asked me where I wanted to direct my call, I said again that I wanted to talk to the salesperson that just sold me a TV. I was placed on hold while the call was transfered. I woman answered the phone, I asked for Joe, she's never heard of him. I just bought a TV from him I say. She says no one here by that name! I don't understand, she asks me where I am calling from, I say South Dakota, she says well this is Sears in San Diego. Nevermind, I hang up and try again, going through all of the automated system, taling to another...

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busymom1974 says "Christmas is a time to spend with family and friends!" about Christmas

busymom1974 — Wed, 10 Dec 2008 11:27:58 GMT

Christmas is a time to spend with family and friends. I have 2 sons who still believe in Santa. I have a feeling it may be the last year they do! I want to take many pictures and treasure them always. My husband and I buy some gifts for our sons, we look for deals, freeshippping and toys they will play with. I see some people buy so much, it's forgotten or broken because the kid didn't like the gift in the first place. To me spending time with family and friends is very important. I lost an Aunt in July, so this Christmas will be different. You never know when loved ones or friends will not be with us, so enjoy the holiday and treasure them always....

dad4dmj says "Make sure, then make sure" about Tattoo Artists

dad4dmj — Mon, 24 Nov 2008 00:35:10 GMT

I just got my first tattoo at the age of 44. You definitely need to make sure it is something you want to do, think about it carefully, then think about it some-more. Think about what you want, where you want to have it applied. What the tattoo says, what is not offensive to some, is to others, just another thing to consider.

Do the research, and make sure that the artist is truly an artist, build a trust with him or her before you allow them to change your body.

Tattoo's can be very tasteful, so think about it. Also not a good idea to have a partners name included, NO ONE KNOWS what will happen down the road. Kids Names are cool to include, parents, they will never be "ex's", just something realistic to consider.

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NickTheTrainer says "Dana White is my hero" about The Ultimate Fighter

NickTheTrainer — Thu, 16 Oct 2008 12:31:53 GMT

I'll post the UFC.com review of episode 5 then I'll comment with my thoughts of the episode.

As this week's show commences, it picks up in the Octagon, where Team Nogueira's Efrain Escudero has won the first lightweight bout of the tournament by submitting Team Mir's Shane Nelson. Incensed by his teammate's loss, Browning jumps the Octagon fence and tries to get at Escudero. Immediately, interim UFC heavyweight champ Antonio Rodrigo Nogueira intercepts Browning and holds him back. When the dust settles, Nogueira says of Browning, "He's scared, and he's gonna be the next to tap."

UFC President Dana White isn't pleased by this latest outburst from Browning, and luckily for the Team Mir lightweight, Nevada State Athletic Commissioner Keith Kizer wasn't in the gym that day, saving Browning from a possible suspension.

Junie apologizes to his coach, Frank Mir, but the former heavyweight champ seems skeptical.

"Make it up," says Mir. "Now you made me look stupid."

This latest incident did nothing...

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