posted on
October 22, 2008 at 07:03AM
It definitely is harder in this economy to deliver such customer service. Back when Sears was the number 1 retailer in the world, it was a piece of cake. But I agree with the throwback advertising.
One interesting commercial idea (that could probably be split into several commercials) I had in mind was to perhaps have a collage of vintage photos, showing people in front of old Sears stores, old logos of Craftsman and Kenmore, remind people that Sears lots of pictures showing how much Sears is a part of Americana. You could even put in a spot showing Henry Ford and telling how his Model-T's sported Allstate tires from Sears.
Perhaps even show snippets of old-timey Sears commercials, and then the last bit of the commercial can remind people with a strong statement that Sears has been a vital part in building America, and that's never going to change.