posted on
June 26, 2009 at 09:35PM
I,m sure you'll do fine. Just remeber to start every post with "I'm sorry to hear......"
Oh, and develope some pattened advice that you can always give for each category.
Like for lawn and garden:
No matter what the complaint or inquiry always remember to add something like "You should check your tire preasure often" or "check out the three bin grass catchers- they're on sale" especially when the complaint is that the mower just blew up and landed on the neighbor's roof.
I could go on, but hey, just read the boards, you'll get the drift.