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LockedStart Your Spring Shopping this Sunday at VIP Night

posted on March 23, 2009 at 11:28AM Inappropriate?
This is your exclusive invitation to get a head start on your spring shopping with a special after-hours event at Sears, Sears Grand, Sears Essentials and Sears Hardware stores. From 6 to 9 p.m. on Sunday, March 29, we will open our doors just for you.  It's the night to get out and shop for spring. During this event you will save an additional 20% on apparel and 10% on almost everything else we sell.
replies: 15 latest post: March 31, 2009 at 05:40PM by madgolfer
Displaying all 15 posts
posted on March 23, 2009 at 03:38PM
 
Did she mention all Kenmore & Kenmore elite appliances are 20% off? Plus you get the additional 10% off VIP savings! She should have!
posted on March 23, 2009 at 05:48PM
 
Woohoo! Those are pretty good deals - you're right I should have mentioned those too!
posted on March 26, 2009 at 10:48AM
 
Those sound like GREAT deals! I am always looking for sales and discount opportunities.
posted on March 26, 2009 at 11:35AM
 
The Kenmore deal is probably the best of the bunch. I've bought a few appliances at Sears, and I've never seen the discount exceed 20%. So, if you're thinking about getting an appliance, you probably won't beat that. At 20% off, I didn't find any better deals among the competing chains, so with an additional 10% off, you're really getting a deal.
posted on March 28, 2009 at 10:59AM
 

Plus 20% off an appliance can end up being a big chunk of money! I wish I had a washing machine in my apartment!

posted on March 28, 2009 at 08:25PM
 
We are planning on buying a new frig this Sunday night -- perfect timing!
posted on March 28, 2009 at 08:25PM
 
We are planning on buying a new frig this Sunday night -- perfect timing!
posted on March 29, 2009 at 01:17PM
 

Thanks for telling us about the sale. I need a new fridge in the worst way. With this economy, good sales are def on my radar.

posted on March 30, 2009 at 06:03AM
 

NOT such a great deal when the discount isn't applied at the time of sale and you are shooed away when you return, told the purchase had to be made after 6pm.  I had the VIP coupon from the email and spent just under $400.  I'm unhappy and feel taken advantage of.  I may simply return the items but upset that I wasted my time shopping at Sears.

posted on March 30, 2009 at 12:10PM
 

itsmarisa, sorry to hear that happened...did they tell you before you paid that it had to be after 6PM?

rstinnett, did you make it over there to get anything?   I purchased 4 appliances for the kitchen (fridge, oven, dishwasher & microwave) and becuase they were Kenmore Elite there was a 20% + 10% +10% (associates') discount.  What I thought would have cost us around 7K ended up being $4500.   Walked in a 8:15 on a Sunday night and was home by nine.   Got the recorded call 15 minutes after I got home confirming delivery.  So far a great transaction!

 

posted on March 30, 2009 at 02:16PM
 

Yes, we went to the Columbia, MO Sears and got there almost exactly at 6PM.  They had a drawing for giveaways going on, popcorn, cookies and drinks.  The smell of popcorn was very luring!  Since it was after 6PM the mall was closed, so you had to come in the side doors -- I would think in future a banner or sign indicating this might help people.

The appliance department was swamped.  In the 20 minutes it took us to pick out a refrigerator Miles (the guy working in the frig/freezer section -- been there for years!) had already rung up 5 other transactions. 

He did a great job of explaining that it was SCHEDULED to arrive on Wednesday but because they had so much merchandise scheduled to arrive on Wednesday that we should call and confirm before driving over.  NIce touch!

There were people all throughout the store -- clothing was popular, appliances were popular and so were grills.  Tools seemed a bit slow -- which surprised me. 

We finished up our transaction around 6:45 and then chatted with some employees working the doors before we left around 7. 

Overall, a good experience.  I will say that one topic that came up during out chatting with the employees was the Thanksgiving washer/dryer fiasco.  They said they finally got their LAST shipment from that in this week and it has been a nightmare dealing with irate customers.  This situation should have been handled better and its clear that a lot of people (note:  I did not participate in this, just heard about it) are upset. 

For those curious, we purchased a Kenmore fridge for our "basement" kitchen (not the main kitchen).  We even opted to splurge and bought the icemaker and 5YR MPA.  :-)  This is replacing a Sears fridge from the early 1970s that finally gave up the ghost last month! 

 

posted on March 31, 2009 at 12:30PM
 

I had a very similar experience in that the sales associates were talking about the Thanksgiving washer/dryer issue.   I also went to a Sears in a mall (Woodfield Mall in Schaumburg) and I was surprised that when you went to the side doors near the appliance and tools area not only was there no banner but the darn lot and doorway were dark!   My first thought when I got there was that people would just drive on out.  I too purchased the 5yr MPA.   We're not taking delivery til April 11th cause the dishwasher wasn't readily available and I prefer to have all four items delivered and installed the same day.    I'll keep you posted.

Cudos to sales associate Rudy Velez who did a stellar job all across the board that night.

posted on March 31, 2009 at 02:46PM
 
In response to itsmarisa's post from March 30 2009 06:03AM

Sorry to hear that you had a bad experience.  It probably should have been made more clear that the VIP discount was only between 6 pm and 9 pm.  I know how you feel, because I have had simialr experiences at other stores and it is frustrating and makes you feel like you were taken advantage of.

I am a Sears employee and I assure you that we would never intentionally mislead you.  I hope that the next time we have another one of these events that you don't have a similar experience. 

 

posted on March 31, 2009 at 03:32PM
 
In response to Redlinebill's post from March 30 2009 12:10PM
If you click on the graphic by my name, it will expand the discount coupon I received in an email.  I presented the coupon at the time of purchase and was not aware that the discount wasn't applied until after I arrived home.  When I returned to the store (after 6pm on the sale date, mind you), I was told I would not be able to receive the discount because the sale started after 6pm - regardless of what the coupon said.  I will attempt to contact customer service as suggested and if I don't receive an answer, I'll simply file a complaint with the federal trade commission (FTC).  I have documentation.  I've always had positive experiences with Sears, so this experience surprised (and soured) me.
posted on March 31, 2009 at 05:40PM
 
This is really bizarre in that the coupon clearly states "Before 5 PM". My guess is that the coupon was from a region where stores can't stay open late Sundays, maybe across your state line. Nevertheless, an authentic coupon should have been honored in any Sears store.  
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