What should we add to skYOU?

 
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michelina Hoffman Estates , IL posts: 843
 Community Manager (MySears)
posted on December 05, 2008 at 11:46AM Inappropriate? Quote Reply

Our community is growing pretty fast! In the coming months, we'll be adding some new features - some that you'll see and others that are behind the scenes technology.

But, YOU are the reason we're here. So tell us, what should we add to skYOU? We can't guarantee that all suggestions can be done, but it would be great to know what our valued members think. 

Thanks!

replies: 32 latest post: March 27, 2009 at 08:14AM by tornadopat
2009 President's Circle
posted on December 06, 2008 at 08:23PM
 
an ignore optiplex button?
 Community Manager (MySears)
posted on December 08, 2008 at 02:23PM
 
Goodole, I don't think I've needed to find that button yet. What do you think about being able to form your own groups here?
2009 President's Circle
posted on December 08, 2008 at 07:48PM
 
own groups? what for we playing baseball or something? lol
 Community Manager (MySears)
posted on December 10, 2008 at 10:34AM
 
Yeah, Groups! So, if you have any special interests or reasons you want to meet other people with same hobbies, you'll be able to create a group for your own discussions. How does that sound?
posted on December 13, 2008 at 08:45AM
 
My group would consist of goodole, thatmanguy, we would run these boards.
 Community Manager (MySears)
posted on December 13, 2008 at 12:46PM
 
In response to optiplex745's post from December 13 2008 08:45AM
Haha, optiplex. What would you want to accomplish with such a group? We don't know much about you, why not tell us what you really like to do? Do you have any hobbies?
2009 President's Circle
posted on December 13, 2008 at 05:42PM
 
i figure he just wants to annoy thatman and i
2009 Advisor's Circle
posted on January 12, 2009 at 11:45PM
 

ding ding ding we have a winner!

but seriously, fantasy baseball or football would rock

2009 Friends Circle
posted on January 17, 2009 at 10:54PM
 
Would be nice to have some higher ups (Sears executives) on these forums to answer questions/concerns about the company's direction and help resolve issues that may concern a particular store.  This would be something very unique and make stand out them stand out from their competition.  Areas could then be addressed nationwide in stores.  Let the customer know that Sears and Kmart care about them and making sure they are satisfied with their purchases and how the stores are run.
2009 Friends Circle
posted on January 18, 2009 at 02:23PM
 
  I agree, It would be great to have execs to listen. Many associates and managers are concerned with the state of things and straight forward talk would be refreshing.
 Community Manager (MySears)
posted on January 19, 2009 at 06:48AM
 

Thanks for the great advice! We've had a number of 'higher ups' post in the forums so far but I agree that it'd be great to have more of them here answering questions or ask a few too.

How do you feel about hearing more form the buying teams? Would you be interested in helping us choose some of the merchandise we buy for the stores?

2009 President's Circle
posted on January 19, 2009 at 08:15AM
 
In response to michelina's post from January 19 2009 06:48AM
michelina said…

How do you feel about hearing more form the buying teams? Would you be interested in helping us choose some of the merchandise we buy for the stores?


yes! maybe we can help them buy stuff people want instead of having to sell it at clearance prices
2009 Friends Circle
posted on January 19, 2009 at 06:34PM
 

Just put together some patio furniture and put out some garden items today at our Kmart store in North Dakota.  Kind off funny putting it there next to the Xmas clearance when there is 3 feet of snow outside and its frigid cold!!  Anyways, just wanted to let the patio and garden shop buyers know that I had many pleasant comments on this years line up of patio furniture and garden accessories already from customers.  Martha is on her way out the door (thank god), and her boring designs are being replaced more vibrant and modern loking colors in both the essential home and the new Jacelyn Smith garden furniture line  I strolled through Wal-Mart the other day and their designs for this year don't compare well to Kmarts even though they are so cheap lol! I must say I thought I was at Target(modern, chic) for a minute when I looked at the bold colors and designs this year.  Also, I noted that the Jacleyn Smith items were much cheaper and seemed to be of better quality than Martha's old designs.  Good to see Kmart getting back to its roots.  Please let the buyers know to keep up the good work.

 Community Manager (MySears)
posted on January 23, 2009 at 08:40AM
 
Hey Fixkmart, that's great news! I'll make sure they see these posts. More importantly, the buyers will definitely have more visibility in the community too! Thanks for your suggestions!
2009 Contributors Circle
posted on January 24, 2009 at 08:16AM
 

Green is better than red, right?  Going green online could be done on a shoestring and even done in stores cheaply too. 

Maybe you could put reusable shopping bags by EVERY register and simply train people to ask if they'd like to have one instead of a plastic bag....for a small fee(maybe benefiting cancer.  Half of americans will have some form of cancer during their lifetime.)

One could use their imagination and easily find benefits for our Company by exploring the impact of a reusable SEARS/KMART bag.  Competitors don't want to see their merchandise leaving in our bags, plus if it's in a customers home its a conversation piece.  It could be good for our sales bc it is an add on sale, corporate heavy weights could get yet another write off, etc..  It would be appealing to anyone under the right circumstance and the good PR would be a boost in any quarter. 

2009 President's Circle
posted on January 24, 2009 at 10:31AM
 

Willis4play brings up a good point.  I noticed our local Sears FINALLY got reusable shopping bags about two weeks ago.  The only problem?  They are all stacked over in the women's department.  I bought some shirts the other day and had to trek all the way across the store and back just to get a reusable bag.  These bags need to be at every register.

Kmart is the same way.  The Jefferson City, MO Kmart has reusable bags -- but they aren't well displayed.  The Sedalia, MO store I've seen reusable bags in maybe once?

This is free advertising folks -- get on the bandwagon!

 

posted on January 24, 2009 at 12:03PM
 
Back in my day, We didnt have any bags. We carried everything with our hands and if we couldnt carry it we wouldnt take it. We were a lot stronger back in my day.
2009 Friends Circle
posted on January 24, 2009 at 08:00PM
 

I am an avid collector of the "green" bags.  I am using them for everything.  Especially when my students forget their backpacks and they have a lot to carry home.  I was at Sears today so of corse I baught a bag.

One suggestion might be the one IKEA did--which is to charge 5 to 10 cents for each bag.  Then use the profits to sell the "green" cloth bags cheaper.  Or use the profits for a charity like Willis4play suggested. 

Another idea that I'd love as a teacher is to donate cloth bags to local schools for kids without backpacks.

 Community Manager (MySears)
posted on January 28, 2009 at 09:20AM
 
Kristine - Going 'Green' is really important to us at Sears and Kmart. I'll forward your suggestion to our team of folks who are dedicated to this. Thanks for the great suggestion!
 Community Manager (MySears)
posted on January 28, 2009 at 09:20AM
 
Kristine - Going 'Green' is really important to us at Sears and Kmart. I'll forward your suggestion to our team of folks who are dedicated to this. Thanks for the great suggestion!
 Community Manager (MySears)
posted on January 28, 2009 at 09:20AM
 
Kristine - Going 'Green' is really important to us at Sears and Kmart. I'll forward your suggestion to our team of folks who are dedicated to this. Thanks for the great suggestion!
2009 Advisor's Circle
posted on February 01, 2009 at 07:28AM
 

Hi Michelina!

 I would love the feature on SK-YOU, when we are writing reviews to be able to automatically search for the picture that corresponds with your review product and posts iteself to the review.

As of right now, it seems as if I have to search for the picture and then save it to my computer, and then upload it to the review. Windows Live blogs have a similiar mechanism to what I would lke to see. When you add items under your "Favorite" list, the moment you type in the corresponding information, they automatically search the word internally, and they generate a picture! It would make writing reviews more fun and hassle-free, even though it's fun already =)

Thanks for taking our suggestions!

-LaMargaret

 Community Manager (MySears)
posted on February 01, 2009 at 02:22PM
 

Hi LaMargaret - we'll be making a lot of great improvements to this site over the coming months, including some related to what you mentioned here. I can't spill the beans on all the details yet because they're not final yet. Thanks so much for your always great suggestions!

2009 Friends Circle
posted on February 01, 2009 at 10:28PM
 

I would suggest putting the discussion statement  at the top of the page and then the newest post next and so on and so on. The oldest post would be last. This way one would not have to scroll throught all of the old post to get to the latest post.

 

2009 Friends Circle
posted on February 01, 2009 at 11:22PM
 
Another "green idea" that Kmart and Sears should adopt is smaller receipts that are printed out at the till.   The ones that come out of the Kmart tills are huge and much longer than the need to be.  A lot of space is wasted as well on this expensive paper.  Think about the savings to the company per year if one store uses just 4 less boxes of till paper, now mutiple that amount to the 2800 stores and you will see significant savings not only to the company in dollar amounts, but to the environment as well. 
2009 President's Circle
posted on February 01, 2009 at 11:29PM
 
yea nothing like buying one item and getting a recipt long enough to make a shash out of.

ok the recipt paper with the ads on the back does kmart pay for it or get paid to use it?
2009 Advisor's Circle
posted on February 04, 2009 at 11:23PM
 
Don't forget the 20 coupons that print out after the receipt
2009 President's Circle
posted on February 05, 2009 at 09:04AM
 
In response to thatmanguy's post from February 04 2009 11:23PM
did some shoping after work yesterday and the kmart recipt was much shorter it didnt have the "ad" for the survey site at the bottom
2009 President's Circle
posted on March 09, 2009 at 07:38AM
 
I definitely agree with Birddog on putting the latest post first.  I do read them all as everyone's opinion is needed good or bad.  There are some great suggestions here, wish i could think of another - and the new area is going to be great!! Thanks
2009 Advisor's Circle
posted on March 09, 2009 at 11:42AM
 

I think it would be cool to have all the Sears.com and Kmart.com items up so that you make sure that when you write a review you can link it back to the item.

 I also think that it could be useful when you search to be given people in your "networks" first. So if you search "Sarah" you get the Sarahs that live near you or work with you beforehand.

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